1. robertdownie's Avatar
    Can anybody tell me if you should hear a ringtone os sound when you get a email. My s4 doesn't make a sound and I don't get a notification in the top left hand corner. I have checked the settings numerous times.
    Robert Downie .
    08-06-2013 09:45 AM
  2. SpookDroid's Avatar
    Yeah, you should...if it's configured that way. Make sure your e-mail app or the gMail app is configured to make a sound when you get an e-mail and also make sure that your phone's sound profile is not set to mute notification sounds (i.e. in Vibrate mode or in Silent mode).

    If you're not getting the notification icon then I'm guessing you're NOT getting the e-mail notification at all in your phone. This could be due to the Sync option being off or if you turned off data syncing for that specific account in the Settings/Accounts section.
    08-06-2013 10:07 AM
  3. robertdownie's Avatar
    I've been in touch with t- mobile, surely they should have suggested this. If there is a problem with the phone I can send it Bach within the two weeks. Thank you for your help.
    08-06-2013 03:51 PM

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