1. reckartsd3296's Avatar
    I have done a factory reset actually Monday and my phones problems still exist. I've had mine for 17 days now and at times the touch wizard wont work and I'll have to take my battery out just to restart it and get it to work. My biggest issue is my internet; only works 10% of the time and I have my network running in 4g and 3-5 bars. What do you recommend?
    08-08-2013 04:50 PM
  2. hodan's Avatar
    All stock? No root? Sounds like you may have a lemon, I'd call wherever you bought it, or take it in if you got it at a carrier/retail store. Certainly not normal behavior.
    08-08-2013 08:57 PM
  3. reckartsd3296's Avatar
    Yes all stock! What do you mean by root?
    08-08-2013 09:33 PM
  4. MichaelBR's Avatar
    I had problems when my phone was set to 4G but a) I don't have a 4 G plan, and b) 4 G coverage is poor in my area.

    Set phone to maximum 3 G and no more problems.

    Sent from my GT-I9505 using AC Forums mobile app
    08-08-2013 09:37 PM
  5. reckartsd3296's Avatar
    How do I set to 3g? My area is hard to get 4g also
    08-08-2013 10:08 PM
  6. MichaelBR's Avatar
    Settings, Connections, More Networks, Mobile Networks, Data Connection

    There you have some options.

    LTE = 4G
    WCDMA = 3G
    GSM = 2G

    Try anything except LTE. I use WCDMA/GSM for it to use 2G or 3G, whatever is available. This is your best try.

    To save battery when not browsing internet I leave it on GSM Only.

    Remember: I don't have a 4 G plan, so my case is slightly different than yours.

    I hope this helps.

    Sent from my GT-I9505 using AC Forums mobile app
    08-12-2013 09:53 PM
  7. reckartsd3296's Avatar
    Thanks for all your help!
    08-12-2013 11:12 PM
  8. fantom305's Avatar
    Yes all stock! What do you mean by root?
    It removes all software/firmware restrictions on the device, it's like jail breaking the phone to be able to do and install things that you would not normally be able to do. It is basically an open phone.
    08-12-2013 11:15 PM

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