So today I was on the phone with my ma. I put the phone down on my car seat and turned on my car, but then i realized i need to get directions somewhere. So I picked up my wonderful S4 and lo-and-behold, the screen wont turn on, or it turns on slightly but its all blurry and flashing. I happen to be right near a ATT store so I shoot right over.
What do these people tell me?
Oh its a pressure crack. You must have dropped it or pressed on it.
I said no, i was using it and put it down like a normal person and when i picked it back up it was broken. I didn't do anything to it.
They said, well i can see right here its obviously a pressure crack and we can't replace it because you dont have insurance on it, you are gona have to buy a new one.
Now here are some fun facts
1) I got this phone LESS than 2 months ago
2) it is in a plastic hard shell case
3) it was fully-functioning one second and then broken the next. No dropping or pressing happened.
WHAT THE HECK??? How the heck does a 300 dollar phone break like that for no reason. Am I the only person that thinks this is insane? Does anyone know of any way I can get a new one with out paying another 300-600 dollars for this piece of crap?
I'm sorry I'm so frustrated right now, but I'm a friggin student. I don't have much but this thing has my life on it. What do these people think, its okay to rip off kids and their parents who are saving all their money trying to get thru school? "oops the flimsy material we made this crap with broke but its your problem now SORRY!"
Sorry, i'm really upset. this is crazy. does anyone have any advise?
What do these people tell me?
Oh its a pressure crack. You must have dropped it or pressed on it.
I said no, i was using it and put it down like a normal person and when i picked it back up it was broken. I didn't do anything to it.
They said, well i can see right here its obviously a pressure crack and we can't replace it because you dont have insurance on it, you are gona have to buy a new one.
Now here are some fun facts
1) I got this phone LESS than 2 months ago
2) it is in a plastic hard shell case
3) it was fully-functioning one second and then broken the next. No dropping or pressing happened.
WHAT THE HECK??? How the heck does a 300 dollar phone break like that for no reason. Am I the only person that thinks this is insane? Does anyone know of any way I can get a new one with out paying another 300-600 dollars for this piece of crap?
I'm sorry I'm so frustrated right now, but I'm a friggin student. I don't have much but this thing has my life on it. What do these people think, its okay to rip off kids and their parents who are saving all their money trying to get thru school? "oops the flimsy material we made this crap with broke but its your problem now SORRY!"
Sorry, i'm really upset. this is crazy. does anyone have any advise?