1. homeboy#IM's Avatar
    Why my phone shows 36gb of applications

    Posted via Android Central App
    Attached Thumbnails 32gb storage-screenshot_2013-08-16-00-12-15.jpg  
    08-15-2013 11:15 PM
  2. B. Diddy's Avatar
    That's clearly an error. Have you tried rebooting?
    08-15-2013 11:40 PM
  3. homeboy#IM's Avatar
    Yes i try that. But still same.

    Posted via Android Central App
    08-15-2013 11:55 PM
  4. B. Diddy's Avatar
    It might help to wipe the cache partition, which is a system cache of temporary data. Wiping it doesn't erase any important data, but might correct a glitch like this. Steps are:

    1. Turn off the device.
    2. Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
    3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
    4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
    5. Press Volume Down until Wipe Cache Partition is highlighted, then press Power.
    6. When the wipe is done, select Reboot System Now.
    08-16-2013 12:04 AM
  5. homeboy#IM's Avatar
    im getting and error while doing those steps, should i restore, or any other suggestions Thanks
    08-16-2013 12:26 AM
  6. B. Diddy's Avatar
    What error do you get, and when does it show up?
    08-16-2013 01:46 AM
  7. homeboy#IM's Avatar
    When I hit clear cache partition ill get and error.

    Posted via Android Central App
    Attached Thumbnails 32gb storage-image.jpg  
    08-16-2013 09:03 AM
  8. B. Diddy's Avatar
    Tell us what the error says.
    08-16-2013 10:58 AM
  9. homeboy#IM's Avatar
    Tell us what the error says.
    I posted a pic. Thanks
    08-16-2013 11:45 AM
  10. Raptor007's Avatar
    Wow, that is weird, I have never seen either situation. Time to visit the store.

    - - - Updated - - -

    Wow, that is weird, I have never seen either situation. Time to visit the store.
    B. Diddy likes this.
    08-16-2013 11:47 AM
  11. B. Diddy's Avatar
    Too bad the error message couldn't be more specific! I agree, it's time to talk to the store or to Samsung support.
    08-16-2013 02:49 PM
  12. homeboy#IM's Avatar
    Just talk to samsung support. Im getting a loaner and sending this one to be check. Thanks for your help.

    Posted via Android Central App
    B. Diddy likes this.
    08-16-2013 03:16 PM
  13. Raptor007's Avatar
    If you phone is stock and no root or custom recovery has been done to it then I am sure Samsung is going to be very interested in the bug your phone is exhibiting. Should be interesting.
    08-16-2013 09:18 PM
  14. fantom305's Avatar
    Let me jump in and put my two cents worth cause there are 2 threads going on right now besides this one and there are a lot of guys including me with the same error while trying to clear the partition cache. So I just don't know if the solution is a trip to the store. I am wondering if it has something to do with the latest version of the operating system.
    08-16-2013 09:25 PM
  15. B. Diddy's Avatar
    Let me jump in and put my two cents worth cause there are 2 threads going on right now besides this one and there are a lot of guys including me with the same error while trying to clear the partition cache. So I just don't know if the solution is a trip to the store. I am wondering if it has something to do with the latest version of the operating system.
    Does everyone on those 2 threads have an S4, or are they varying devices? And does everyone have the same OS version? I certainly haven't had any problems clearing the cache in my devices that have 4.1.2 and 4.3.
    08-16-2013 09:46 PM
  16. homeboy#IM's Avatar
    Does everyone on those 2 threads have an S4, or are they varying devices? And does everyone have the same OS version? I certainly haven't had any problems clearing the cache in my devices that have 4.1.2 and 4.3.

    I owned 2 galaxy s4. The only one with the problem is mine. My wife's doesnt show any erros while trying to clean cache partition.

    Posted via Android Central App
    08-16-2013 10:11 PM
  17. fantom305's Avatar
    Does everyone on those 2 threads have an S4, or are they varying devices? And does everyone have the same OS version? I certainly haven't had any problems clearing the cache in my devices that have 4.1.2 and 4.3.
    To be honest I can't be 100% about everyone using the S4, I can only assume since the 2 threads are here in the samsung S4 section.
    08-17-2013 10:13 PM
  18. clintw22's Avatar
    I posted in the other one as well. Mine shows the exact error message. I'm with US cellular and on 4.2.2.

    Sent from my SCH-R970 using AC Forums mobile app
    08-18-2013 06:52 PM

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