1. cl9189's Avatar
    Hi All,

    Just got a brand new S4 yesterday. I seem to be having problems charging with the wall charger.
    When plugged into the wall charger, it does not seem to sense it.
    But I can charge the phone with the computer with no problem.

    Anyone have a solution to this?

    08-18-2013 09:49 PM
  2. tennvol's Avatar
    If it's new take it back and get another one

    Sent from my SCH-I545 using Tapatalk
    08-18-2013 09:54 PM
  3. B. Diddy's Avatar
    Are you using a USB cable with a removable USB wall charger block? If so, then perhaps the charger block is faulty. Try swapping it with another charger block, using the same USB cable.
    08-18-2013 09:57 PM
  4. cl9189's Avatar
    I dont have a receipt for the phone, it was a gift

    - - - Updated - - -

    I have tried using the same charger to charge my note 2 and it works .. its just not charging the s4
    08-18-2013 10:10 PM
  5. B. Diddy's Avatar
    So are the USB cable and charging block separate? I assume you're saying that if you use the same cable and charging block with your Note 2, it works. You've tried the same wall outlets for both devices? Just want to make sure it isn't a problem with the outlet.

    Are the cable and charging block the original ones that came brand new with the S4, or were they separate and possibly from a 3rd party manufacturer? Not all chargers work universally.
    08-18-2013 10:17 PM
  6. cl9189's Avatar
    Both block and usb are brand new original samsung chargers from the box...I used the same block n usb to charge the note2 n s4 n only works for the note2

    However I can use the same usb to charge the s4 on my computer n it seems to working fine there
    08-19-2013 09:24 AM
  7. cl9189's Avatar
    Ya I tried with different wall outlets too all are working for the note 2 but none are working for the s4 ...I was only able to charge the s4 with the wall charger on the first day only
    08-19-2013 09:57 AM
  8. Seth_Overbury's Avatar
    My S4 did the same thing. It stopped recognizing the factory wall charger. Although my girlfriend's S4 would still charge off my charger just fine. I could only charge mine on the computer. I never found a solution or explanation for the problem. I took it back to Verizon and had it replaced under warranty.
    08-19-2013 10:06 AM
  9. cl9189's Avatar
    hi all

    I called the Samsung hotline today and explained the situation to them, they are allowing me to bring this to their service center for repairs
    Hope this will permanently solve the problem!
    08-20-2013 10:06 PM
  10. Steve Lopez2's Avatar
    Just bought s4 a month ago charger works when I push it up why!?????
    05-01-2014 09:58 PM

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