08-25-2016 08:41 AM
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  1. William Allan Lockyer's Avatar
    This Is the Reply from the Samsung Forum on the s4 Security Policy Update

    We are currently upgrading Security Enhancements for Android which will check apps for malicious code and security risks. However some customers appear to be experiencing a connection issue with the upgrade server which we are investigating.

    Please be assured that there is nothing to be concerned about and we are working on resolving the issue.
    09-25-2013 08:15 PM
  2. DutchAnon's Avatar
    Had this same problem and it has now been fixed by "Live chat with Samsung Tech".
    The phone has to be re-set to factory spec doing a complete backup to my pc before you begin.
    After re-set just re-instal from the backup and the problem goes away and I have lost non of my apps, contacts etc etc .
    Whole process takes no more than an hour to complete and the problem has not returned in the last four days.
    Rudra Bro likes this.
    09-26-2013 03:40 AM
  3. coffeetoffee's Avatar
    Do you have facebook or any other app that required 2 step login? i.e gone generator before you login.
    Resolution: Try logging to facebook from a computer (not mobile/ipad etc). It will ask you if you recognize the device which is your mobile ..click yes
    hopefully this will resolve the problem. It did for me
    09-29-2013 10:04 AM
  4. flipperty's Avatar
    Go to options > more > application manager > facebook and uncheck show notifications
    10-01-2013 07:31 AM
  5. Samer Arbeed's Avatar
    I have the same issue about security policy update
    10-02-2013 03:08 AM
  6. Aldorfin's Avatar
    Had the same problem, did a factory reset which fixed the issue.
    10-02-2013 06:07 AM
  7. Rudra Bro's Avatar
    im not able to Security policy update so please guide me as good way.i try to but result is network isse failed so pls help me out
    10-05-2013 06:14 AM
  8. Charlie Candergart's Avatar
    I Also have the same problem.
    A factory reset really sounds like a bad solution.
    As does "dont show notifications"

    My operator is Tele2 Sweden, the phone is a Samsung S4
    10-05-2013 12:02 PM
  9. STARGATE's Avatar
    Never seen this problem before. :what:

    Sent From a Galaxy S4 Away!
    10-05-2013 12:06 PM
  10. achcee's Avatar
    Every time face book is used, this message appears
    10-11-2013 02:42 PM
  11. Thomas Westwood's Avatar
    Called samsung

    Its a server issue and they are trying to fix it.

    I reckon the new update which comes out today or tomorrow is just going to fix it as they are just updating the whole OS to 4.3

    So i guess just ignore it for now
    10-18-2013 04:09 PM
  12. Daniata's Avatar
    this has happened to me today. ive tried uninstalling fb and reinstalling it, nothing ..
    uninstalling fb and restarting my phone and nowt happened.

    should I just wait to reinstall fb??
    10-21-2013 10:10 AM
  13. KaiserPingo's Avatar
    Had the problem for two day's now.

    Fix it, Samsung !!! :-(
    11-20-2013 05:56 AM
  14. alp_renx's Avatar
    I got this message a week ago, S4 on android 4,2,2

    Tried anything suggested on forums around the web but it reappeared on reboot or when walking into a wifi area. Very annoing, and all in all not very professional of Samsung. Dissappointing to say the least.

    Solution: Installed "Startup Manager (Free)" from google marked, and disabled the security policy update from ever starting up. You will find it in the list. After this it havent reappeared, many days ago Seems to do the trick.
    I also disabled other crap from startup, making the phone quicker.
    11-23-2013 10:05 AM
  15. MMML's Avatar
    Mine too. Its annooying!

    Anyone got the answer what to do????

    Daniel - Denmark...
    11-30-2013 07:26 AM
  16. MMML's Avatar
    Yeah. You can do that. But what about that safety update? Don't you wanna wan't that?
    11-30-2013 07:45 AM
  17. alp_renx's Avatar
    Yeah. You can do that. But what about that safety update? Don't you wanna wan't that?
    Well, thats kind of the problem we are facing here isnt it, it wont update !! Just a pain in the bottoms notice.
    Once this issue is solved at Samsung it can be reactivated to startup.
    12-01-2013 04:44 AM
  18. esteghlal59's Avatar
    I am in Sweden, and I have a notification for a Security policy update. I click / select to update and have two options cancel or confirm. I select confirm and it says connecting to server but it fails with error message "update failed due to network issues". I have this problem since 45 days.
    12-01-2013 12:38 PM
  19. Busse's Avatar
    Not sure if this will work for everyone else but up until today I had the same issue. I went to Settings > Applications > All > Security Update and hit clear data. Instantly the update prompt came back and when I hit confirm this time it worked.

    Hope it works for some others!
    12-05-2013 08:07 AM
  20. kevsmart's Avatar
    Not sure if this will work for everyone else but up until today I had the same issue. I went to Settings > Applications > All > Security Update and hit clear data. Instantly the update prompt came back and when I hit confirm this time it worked.

    Hope it works for some others!
    This worked for me, thanks for the suggestion!
    01-13-2014 07:59 AM
  21. kelkazar's Avatar
    Was having the same problem with my galaxy s5, same fix worked. Although you need to go into settings, applications, application manager, all, security policy updates, to clear the data.
    05-28-2014 11:03 PM
  22. ROCKSTEADY69's Avatar
    You gotta use wifi or kies as the error message says. MORONS!!!
    07-13-2014 09:08 AM
  23. Adam Walder's Avatar
    I also have been suffering this issue for about 2 weeks and so have a few friends of mine so it is far from being an isolated case!

    Added to that I get "Samsung account update" messages - click on it and nothing happens at all. That is until I get exactly the same message a day later.
    08-03-2014 09:04 AM
  24. Mv1810's Avatar
    It is nearly a year since these post went out and I still have the problem on my Samsung S4.
    08-28-2014 04:30 PM
  25. Jose Munoz4's Avatar
    I need HELP I NEEN RESET 10 time not even work..... keep say unable to connect to camera,Camera has been disabled because of security policies or is being used by other apps!!!! What is thAt? I bough phone 2 day later I click camera NOT WORK!!! HELP!!! How can I fix it?????
    10-21-2014 07:38 PM
56 123

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