08-25-2016 07:41 AM
56 123
tools
  1. Michellecares's Avatar
    This fixed my problem. Kept telling me that it wouldn't connect to server. I got this off androidcentral.com
    The Fix:
    Go to Settings, More, Applications Manager, and tap the All tab
    Scroll down and tap on Security Policy Update
    Press Force Quit
    Press Clear Data
    Power off your phone
    Remove the battery and wait at least 31 seconds (don’t skimp here!)
    Re-insert your battery and power your phone back on
    10-15-2015 11:14 AM
  2. Sheila Cotton's Avatar
    OH Boy.....I did all the above and all the above in many forums..got Samsung troubleshoot over a chat factory reset 3 times...safe mode...tried all the cashe deletes data deletes ect...so the only thing that I could figure out was under settings...security....clear all certificates was greyed out so I could not do that...then under security ..trusted credentials..display all certificates I find about 100 certificates and have to disable each one...then I did the hold volumn button with power button together and get the black screen to reboot the phone...after 2 weeks and hours of frustration I felt like I had my first baby..cause my camera and my flash was WORKING! Oh joy and bliss
    05-02-2016 03:55 PM
  3. Krgoode50's Avatar
    This Is the Reply from the Samsung Forum on the s4 Security Policy Update

    We are currently upgrading Security Enhancements for Android which will check apps for malicious code and security risks. However some customers appear to be experiencing a connection issue with the upgrade server which we are investigating.

    Please be assured that there is nothing to be concerned about and we are working on resolving the issue.
    05-10-2016 08:35 PM
  4. ChuckChurch's Avatar
    My Galaxy S7 Edge is doing the same thing. I guess that Samsung security thing they're talking about is affecting that as well.
    05-24-2016 07:37 AM
  5. Bananahammock9's Avatar
    kies tells me I am up to date, I am having the same problem, just 2 years later.
    06-24-2016 06:40 AM
  6. Kima1965's Avatar
    I have a Samsung Mega6.3 and my phone keeps showing update my Security Policy every 2 minutes what's wrong and how can I fix it?
    08-25-2016 07:41 AM
56 123

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