1. Carley Barter's Avatar
    I'm getting really frustrated with my S4 syncying old emails that I have read/deleted from my phone reappearing in my inbox constantly. I use the standard samsung email app along with my Hotmail account. I don't access my emails much from a computer much so I pretty much use my phone as my default email contact.

    I've been having this issue ever since I got the phone and I've looked at lots of forums via google of people having this issue but never really resolving the problem, which just seems outrageous! I've got my 'delete from server' setting changed to 'when I delete from inbox' which is SUPPOSED to stop this from happening.. but.. it doesnt. The only resolution people seem to have is by deleting the emails from their actual inbox on a computer all together. Now surely there is a better way?! I know it's something to do with it being a POP3 account.. yet I'm not too technically minded so not really sure what all that means.. I had the s3 before the s4 and never experienced this!

    Please say someone has found a way to sort this?
    10-07-2013 09:35 AM
  2. Beauciel's Avatar
    I am having the same problem. Any advice greatly appreciated.
    10-08-2013 11:18 AM
  3. pcw1954's Avatar
    same issue here, very frustrating for this new user!!

    Anyone know how to correct this?
    10-19-2013 01:40 PM
  4. pookoochoo's Avatar
    I finally got rid of this problem. I use email from my cable company (POP I guess). I logged into my email through the cable company's website. Deleting your emails directly from their site will no longer allow apps like outlook, cell phones, and other devices to find old emails anymore. Make sure you delete them from, inbox and from trash.
    I use outlook so I was afraid it would delete them there as well. But no, once you receive an email on outlook, it 'copies' it. So your important messages are safe in outlook. Just deleting them from the actual carrier of your email will prevent the S4 from finding them anymore.
    Probably the same thing works for yahoo email and other public servers.
    LDB2 likes this.
    11-14-2013 11:40 AM
  5. LDB2's Avatar
    I tried what poocoochoo suggested and deleted old email from my cable company supplied webmail and changed my settings on my phone to delete from server when I delete from phone and so far it seems to have worked!
    04-06-2014 01:11 PM

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