1. Jenje's Avatar
    So I've had the Galaxy s4 for a little over 3 months and everything was working perfectly until yesterday where I plugged it into the charger and turned it off last night when I went to bed, then when I woke up the phone hadn't charged and the charger wasn't working at all (no vibrations or indication that it was plugged in) however when I plugged in an blackberry charger, the phone charged but at a lower rate. What is the problem? and how do I fix it? any help is appreciated.
    10-09-2013 09:41 AM
  2. STSVA's Avatar
    So I've had the Galaxy s4 for a little over 3 months and everything was working perfectly until yesterday where I plugged it into the charger and turned it off last night when I went to bed, then when I woke up the phone hadn't charged and the charger wasn't working at all (no vibrations or indication that it was plugged in) however when I plugged in an blackberry charger, the phone charged but at a lower rate. What is the problem? and how do I fix it? any help is appreciated.
    It sounds like something's gone wrong with the charger. Maybe try unplugging then plugging it in a different outlet, and pull the USB cable out of the charger then re-connect it. If that doesn't work, it's probably time to get a new charger. You can test to see if it's the charger unit and not the cable by connecting the USB cable to a USB port on a computer and seeing whether that will charge the phone.
    10-09-2013 09:52 AM
  3. Jenje's Avatar
    I am able to connect the phone to a computer with the USB cable and that also charges the phone but at a slower rate, do you think that it is the transformer in the adapter that's the problem?
    10-09-2013 09:55 AM
  4. STSVA's Avatar
    I am able to connect the phone to a computer with the USB cable and that also charges the phone but at a slower rate, do you think that it is the transformer in the adapter that's the problem?
    Sounds like it probably is.
    10-09-2013 10:38 AM
  5. Jenje's Avatar
    Thank you for the help, I think there was a power surge in the night which damaged it as some other charges no longer work either. Thank you for the help.
    10-09-2013 11:28 AM
  6. sasha's Avatar
    Same thing happened with my friends charger after a few months, she called her carrier and they sent her out a new charger.
    10-09-2013 11:36 AM

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