Cannot make calls

[Robert Snelson]

My phone will not make any outbound calls (inbound and texts are fine). When I press the call button or swipe to call it doesn't do anything. When I manually type in the number, all numbers just disappear when I press the green call button.

I tried clearing the phone cache, which worked for an hour or so. Restating the phone had no effect. Any ideas?

Posted via Android Central App

 

[ladyhaly]

Are you using stock dialer app or another app from the Play Store? Sorry, it's just the swipe to call feature... I don't think that's in my S4.

Sent from my GT-I9505 using Tapatalk

 

[Robert Snelson]

I'm using the stock dialer. By swipe, I meant that in contacts if you swipe the name on the alphabetical list right it makes a call and if you swipe left it texts. The swipe left works. Swipe right turns green and says call but then just goes back to the list.

 

[Robert Snelson]

Just got off with Samsung Help chat. Somehow booting it into safe mode and then back to normal did the trick. I can't say I trust it to hold, but here's hoping! Thanks for your help.