1. mado1999's Avatar
    Hi, I am a user of galaxy s4 and i love this phone. I'm lebanese. But when i try to update my device via kies it tells my "your phone's firmware is not supported to update via kies". My phone IS 100% UNROOTED. Please tell me what should I do.

    Posted via Android Central App
    11-01-2013 11:00 AM
  2. UJ95x's Avatar
    Hi, I am a user of galaxy s4 and i love this phone. I'm lebanese. But when i try to update my device via kies it tells my "your phone's firmware is not supported to update via kies". My phone IS 100% UNROOTED. Please tell me what should I do.

    Posted via Android Central App
    Do you have the latest drivers for your phone installed on your PC?
    11-01-2013 11:44 AM
  3. mado1999's Avatar
    Yes i do

    Posted via Android Central App
    11-01-2013 12:32 PM
  4. STSVA's Avatar
    Also make sure you have the latest version of Kies installed. Quite frankly, I don't think Kies works very well.
    11-01-2013 02:01 PM

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