11-08-2016 10:47 AM
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  1. Arinjay's Avatar
    Can't find MTP mode under developer mode...!
    03-03-2014 04:34 AM
  2. greade's Avatar
    I followed darupp's directions but did not have to download software- it seems as though turning on Dev Options and Checking USB Debugging, then restarting my phone made it automatically reinstall/download the appropriate drivers to my Windows 7 laptop. After all drivers downloaded I can now see my S4 4.3 from windows explorer and access all files. Now to turn off Developer mode and see if it stays available!

    One things that no one has made clear: When you connect via USB your phone will go into one of three modes- installer, Media Device (MTP), or Camera (PTP). Installer installs required files to your PC, Media is the easiest to transfer files, and Camera allows transfer of picture files but not videos for me. Touching the USB symbol at the top of your phone screen will give you the option to select one of these modes after Install mode does its initial job.
    03-03-2014 12:08 PM
  3. trooperxxx's Avatar
    I experienced the same issues after getting the S4. The solution: You MUST use the USB cable that came with the phone. If you use another USB cable, it will charge but will not connect to a PC. Once I used the supplied cable that came with the phone, it connected, was recognized by my PC correctly and was able to access the phone files on the sd card and phone memory. My phone is from Verizon and is on Android 4.3
    Jeff Putman and ecs180 like this.
    03-06-2014 02:43 PM
  4. ricksinn's Avatar
    You have to install the driver, I did and it took forever or you can use the Samsung Kies.
    03-06-2014 08:07 PM
  5. Smnklh's Avatar
    Hi. I had the same problem with kies.If csc code unknown of your phone this is problem to connection the pc via usb cable.how to check csc code *#1234# (for S3) and check the csc code it shouldn't be unknown.
    03-07-2014 03:57 PM
  6. tarnak's Avatar
    I experienced the same issues after getting the S4. The solution: You MUST use the USB cable that came with the phone. If you use another USB cable, it will charge but will not connect to a PC. Once I used the supplied cable that came with the phone, it connected, was recognized by my PC correctly and was able to access the phone files on the sd card and phone memory. My phone is from Verizon and is on Android 4.3
    Thats strange, I use the supplied cable on the laptop, a standard usb on on the desk top at home and at work. i wounder if its a user specific issue.
    03-07-2014 06:20 PM
  7. Mei Yi's Avatar
    I just spent HOURS on Google trying to figure this out. More than likely this is the answer, somehow your Qualcomm Modem settings got changed.
    If you are using Android 4.3 open the dial pad and dial *#0808#
    Android 4.2 *#7284#

    then under Qualcomm USB or USB settings it should be on MTP or MTP+ADB, it was probably on RMNET + DM + MODEM. Make the change and choose OK.

    All should be fine now.

    Sources: enable mtp as default usb connection - xda-developers
    need help finding the usb (qualcomm usb settings menu) on 4.3 - xda-developers
    Thanks.

    03-09-2014 04:52 AM
  8. mortloff's Avatar
    I just spent HOURS on Google trying to figure this out. More than likely this is the answer, somehow your Qualcomm Modem settings got changed.
    If you are using Android 4.3 open the dial pad and dial *#0808#
    Android 4.2 *#7284#

    then under Qualcomm USB or USB settings it should be on MTP or MTP+ADB, it was probably on RMNET + DM + MODEM. Make the change and choose OK.

    All should be fine now.

    Sources: enable mtp as default usb connection - xda-developers
    need help finding the usb (qualcomm usb settings menu) on 4.3 - xda-developers
    This worked for me! Thanks
    03-12-2014 07:45 PM
  9. Anthony Paccione's Avatar
    After months and months of wrestling with difficulties moving files (pictures/music) from my Galaxy S4 to my PC. I finally tried the USB cable that actually came with the phone and voila... worked immediately and in seconds I was moving files back and forth. I don't know why I didn't try this originally.... totally my fault there.

    That being said.... I STILL maintain Kies is just a bunch of garbage. Millions of users across the world are not technical enough to start perusing through menus on their phone and/or desktop and spending hours on hours trying to figure out something that should be plug and play.. The developers who script these thing aught to know this already. And using DropBox works, but is also a joke. Who wants to wait 2 hours for a video to upload?
    03-18-2014 09:40 AM
  10. Alina Beverley's Avatar
    i don't see those three dots. and i don't know how to reinstall the drivers on my s4. the computer just won't connect with the phone via usb?
    03-29-2014 12:47 AM
  11. Alina Beverley's Avatar
    i didn't have a problem when i was using the supplied cable with my phone, but when i lost that and used another cable, well ever since it hasnt worked!
    03-29-2014 01:22 AM
  12. Ehtasham Aslam's Avatar
    when i attach my samsung galaxy s4 andriod version 4.4.4 to my pc via usb it cannot connect and an notification of USB Device cannot be recognized is shown. please give me some solution for this problem.
    04-03-2014 01:56 PM
  13. fuckthisplace's Avatar
    Yea, this whole ******* Page talking about just that.
    04-10-2014 07:24 PM
  14. beastiereece's Avatar
    I tried something with my Galaxy S4, it had the same problem with 4.2.2,
    with 4.3 I'm hoping it will work as well. Here is what I did to make it connect to PC without debugging mode.(I turned it off)
    First I went to my phone and dialed *#7284#, it then took me to a usb option, for 4.3 it's *#8080#
    Once it goes thru you click on Qualcomm USB Settings, next there should be 7 options to choose from. I used MTP+ADB
    As soon as I did that it connected to my PC, and everything was accessible again. All functions of my phoned worked and I did not need debugging mode anymore.
    Hope this works for others, keep me posted.
    Cheers
    04-10-2014 10:01 PM
  15. dscoulter's Avatar
    I never consciously upgraded to 4.3. It is what is on my phone. I found the developer mode and turned on USB Debugging. I have no idea what kies is. I did a search and found what looks like a game in the play store. This worked fine on my PC at work earlier today. It does not work at the PC at home any more and it did earlier in the week. Should I take the phone back to verizon and ask them to fix it?
    04-11-2014 05:51 PM
  16. metle_geek's Avatar
    I never consciously upgraded to 4.3. It is what is on my phone. I found the developer mode and turned on USB Debugging. I have no idea what kies is. I did a search and found what looks like a game in the play store. This worked fine on my PC at work earlier today. It does not work at the PC at home any more and it did earlier in the week. Should I take the phone back to verizon and ask them to fix it?
    Go to settings more about device find the build number keep tapping it until you get developer options hit the back button turn on developer options go down the list and hit the revolk USB it will reset it as 4.3 has an rs a key it assigns to your computer if it doesn't read the key no access you should see a small box pop up when you reconnect it to allow it click allow and you should be able to connect

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-13-2014 10:06 AM
  17. John Carter8's Avatar
    Hi everyone, I have tried ALL the above fixes, and my pc WILL NOT LOAD S4 DRIVERS. It also won't install KIES3 it simply "STOPS WORKING" when trying to install.
    Is this a PC issue, or a GALAXY S4 issue????
    PS, I can't find any solutions on here
    4.4.3 android version
    04-14-2014 07:18 AM
  18. metle_geek's Avatar
    Hi everyone, I have tried ALL the above fixes, and my pc WILL NOT LOAD S4 DRIVERS. It also won't install KIES3 it simply "STOPS WORKING" when trying to install.
    Is this a PC issue, or a GALAXY S4 issue????
    PS, I can't find any solutions on here
    4.4.3 android version
    Don't you mean 4.4.2??

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-14-2014 12:59 PM
  19. metle_geek's Avatar
    Did you revolk the permissions? And I need system data??? Os of your computer windows mac linux??

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    Attached Thumbnails Samsung Galaxy S4 cannot connect to PC via USB after upgrade to Android 4.3-1397498427439.jpg  
    04-14-2014 01:00 PM
  20. metle_geek's Avatar
    i didn't have a problem when i was using the supplied cable with my phone, but when i lost that and used another cable, well ever since it hasnt worked!
    Some cables are charge only so what you need is a data sync cable you can find them on amazon at walmart best buy radio shack

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-14-2014 01:03 PM
  21. termius's Avatar
    Did you up date your galaxy s 4 firmware to new 4.3 one and found problem with transferring data and media to your desk top computer and laptop computer ??
    or have you recently bought a new galaxy s 4 mobile set with new firmware 4.3 and have the same aforementioned issue !?

    STOP testing weird ways ! STOP buying new usb cables and hurting your device !
    the solution is some thing really easy and just a simple factory reset is needed after you purchase a galaxy s4 with android 4.3 or after you update your galaxy s 4 to new 4.3 android version ! the only thing you have to do is a simple factory reset action and after rebooting your phone
    there are 3 options you have to check them and set your device from manual mode to automatic one and MTP will be set to auto action and transferring mode ! every thing is done now ! enjoy transferring your media and data files to your laptop or desktop computer ! and enjoy your galaxy new brand s 4 !
    (after this operation your developer option will go hidden , to bringing it back u only should go to setting>more>about device> then tap the build number section for 7 times , developer option will be brought back to its previous location at setting>more>developer option )




    regards !
    04-16-2014 01:38 PM
  22. termius's Avatar
    Did you up date your galaxy s 4 firmware to new 4.3 one and found problem with transferring data and media to your desk top computer and laptop computer ??
    or have you recently bought a new galaxy s 4 mobile set with new firmware 4.3 and have the same aforementioned issue !?

    STOP testing weird ways ! STOP buying new usb cables and hurting your device !
    the solution is some thing really easy and just a simple factory reset is needed after you purchase a galaxy s4 with android 4.3 or after you update your galaxy s 4 to new 4.3 android version ! the only thing you have to do is a simple factory reset action and after rebooting your phone
    there are 3 options you have to check them and set your device from manual mode to automatic one and MTP will be set to auto action and transferring mode ! every thing is done now ! enjoy transferring your media and data files to your laptop or desktop computer ! and enjoy your galaxy new brand s 4 !
    (after this operation your developer option will go hidden , to bringing it back u only should go to setting>more>about device> then tap the build number section for 7 times , developer option will be brought back to its previous location at setting>more>developer option )


    regards !
    04-16-2014 01:42 PM
  23. Musslima Ibraimo's Avatar
    Hey
    I tried doing what you said but my PC still doesn't recognize my S4.
    04-17-2014 02:57 PM
  24. Musslima Ibraimo's Avatar
    Hey

    Did that but it's still not working.
    04-17-2014 03:03 PM
  25. Ewelina Klimczak's Avatar
    I found a simple way around - go to Menu Start on your PC, click on Devices and Printers - your mobile should be on the list of available devices (ei. as Portable media player). Right click, choose Browse file - you should now have an accees to the phone memore and - if available - memory card.
    04-18-2014 02:24 PM
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