Hello,
So I put my phone down on my desk last night and this morning I couldn't see anything through the screen, looked very faint as such the back light might have burned out. I was able to get the phone unlocked and turned the brightness all the way up. It has a whiteish complexion. What could have happened? The phone was never dropped or has had any other damage. I checked both white indicators and they are fine. Any ideas on what could have happened?
Also the phone was bought 6 months ago, would AT&T give me a replacement? I checked on their website and their device support for new devices is 15 to 365 days which I am in.
Thank You.
Edit:
Luckily the AT&T store gave me an exchange without any questions. I still don't know what the problem was but anyone else in this situation should just take it into the store.
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11-02-2013 06:41 AM