07-28-2015 12:50 AM
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  1. leonve's Avatar
    I do experience the very same problem. why is updates there then? is it not to better you experience?
    regards
    leon
    11-26-2013 01:20 PM
  2. Salven's Avatar
    does this sync your calender and tasks as well ?
    11-27-2013 06:36 AM
  3. snaithg's Avatar
    does this sync your calender and tasks as well ?
    It used to !!!


    Graham.
    11-27-2013 06:59 AM
  4. cv27's Avatar
    +1 here too. It's ok to vent out on forums, social media does move things along, but don't forget to file an official complaint to Samsung
    Karleen likes this.
    11-27-2013 01:15 PM
  5. DEADF15H's Avatar
    As my phone is 90% business, I welcomed Companionlink's suggestion, I need a solution I don't care if it's a shameless ploy to get my $$ or not

    Sent from my SAMSUNG-SGH-I317 using AC Forums mobile app
    11-27-2013 01:45 PM
  6. flybyy's Avatar
    So, did you buy it? Does it work?
    11-27-2013 01:48 PM
  7. snaithg's Avatar
    As my phone is 90% business, I welcomed Companionlink's suggestion, I need a solution I don't care if it's a shameless ploy to get my $$ or not

    Sent from my SAMSUNG-SGH-I317 using AC Forums mobile app
    So, did you buy it? Does it work?
    I'm currently evaluating CompanionLink for synching my primary Outlook account with my Galaxy S4. However I am unlikely to adopt their solution since it forces you to use their DejaOffice app on the phone, that's not what I want at all. I cannot see any way to prevent this dependency on DejaOffice and switch to direct synching between Outlook and native android apps.


    Graham.
    The Evil Doctor likes this.
    11-27-2013 02:08 PM
  8. gflurry's Avatar
    I think I'll start a new thread for input on Outlook Syncing Software. Here's a good website.......syncdroid.net.
    11-27-2013 03:53 PM
  9. mlauzon's Avatar
    I assume the OP gets a similar error to the one I get:

    Your device's current firmware version is not supported to update firmware via Kies.
    Current firmware version: PDA:MK6 / PHONE:MK6 / CSC:MK6 (TLS)

    Samsung has really dropped the ball this time around, they need to fix the issues that 4.3 has created. The only issue I am actually having after the 4.3 update is with the battery draining faster, and using a Bluetooth device the batter drains a lot faster than without one.

    I do see that Samsung sort of fixed the issues with domain suffixes -- at least here in Canada -- as I was getting UK domain suffixes, however, now I see:

    .co.ca
    .or.ca
    .ac.ca
    .go.ca

    The only thing they got right is ".ca", I have no idea what those .* are!
    11-27-2013 04:56 PM
  10. Jess75's Avatar
    I've been suffering from the same problem. I use Outlook for business and depend on having my Outlook calendar (and other info, but especially calendar) readily available on my phone.

    The solution I came across is Akruto Sync, which I am currently evaluating. So far looks great.

    All the details of my Outlook data appear to be included in the sync.

    After the initial install, it is fully automatic. Once I get within the range of my wireless network, the phone connects to my computer automatically, syncs and stays synced.

    Akruto Sync uses the native apps on my S4, so I don't have to switch to some other app. I can continue to use the standard calendar, my old widgets, etc...

    I will evaluate it some more, but I think I've found my solution
    snaithg likes this.
    11-30-2013 12:21 AM
  11. IanwSA's Avatar
    I don't understand. If Keis 3 can't sync, and since backup has never worked, what on earth do they think Kies is FOR???
    12-01-2013 10:54 AM
  12. flybyy's Avatar
    JESS75
    How long have you had Akruto installed?
    Did you buy it or use the free trial? , or both?...thx!
    12-01-2013 07:11 PM
  13. iamalquarles's Avatar
    It's a shame that Sync is not included and I agree this issue should have been resolved before the rolling the updated firmware.
    12-02-2013 04:37 PM
  14. Jess75's Avatar
    JESS75
    How long have you had Akruto installed?
    Did you buy it or use the free trial? , or both?...thx!
    flybyy
    I just converted from trial to full version after using the trial for a week. Akruto has been working very well for me, so I went with it. I especially like that it syncs automatically when I come home and my phone finds my wireless network.
    12-02-2013 07:07 PM
  15. vireyacold's Avatar
    More like "a reach around". Get a clue Kies.... Please!
    12-02-2013 09:07 PM
  16. vireyacold's Avatar
    Kies programers need to do more than a 'sync' function. They need to be fired! Enjoy this article:

    http://phandroid.com/2012/08/01/sams...ware-to-blame/
    12-02-2013 10:44 PM
  17. flybyy's Avatar
    flybyy
    I just converted from trial to full version after using the trial for a week. Akruto has been working very well for me, so I went with it. I especially like that it syncs automatically when I come home and my phone finds my wireless network.
    Thanks I may have to try it, just can't wait around to sync calendar....
    12-03-2013 11:32 AM
  18. clarexp's Avatar
    I got reminder last night and updated to Kies 3, now no sync. I called Samsung support today, the 1st guy asked me to uninstall, then re-install. I did, not working of course. I called back the 2nd time, I was told sync is removed. I was told to go to outlook.com to find an app by outlook. but, there is no outlook.com ! anyone knows about app from outlook?
    12-03-2013 07:36 PM
  19. CSEngineer's Avatar
    I've been following this thread but haven't posted until now. I too lost sync when my S4 got upgraded to 4.3 and had to switch to Kies 3. Today, just on a whim I opened Kies 3, Information, Check for Updates, and it had one. Let it install, and BEHOLD, SYNC is back!!
    Samsung Galaxy S4 - Kies Sync Problems after Latest firmware updates! "unsupported device alert"-kies3_sync.jpg
    The Evil Doctor likes this.
    12-04-2013 11:00 AM
  20. Spider2173's Avatar
    NEW KIES 3.2. I have been following this thread since my phone got updated with 4.3. Everyday, I have been checking to see if there was an software updated on Kies. This morning, FINALLY, there is an software updated. V3.213114_22.

    The new Kies 3.2 does have a sync function and I was able to sync my Outlook Calendar with my Samsung phone. FINALLY.

    I wonder what the fall out of this big mistake was.
    The Evil Doctor likes this.
    12-04-2013 11:35 AM
  21. mlauzon's Avatar
    Well, that was lame, makes you uninstall the previous version instead of updating it.
    12-04-2013 12:02 PM
  22. jmacdon's Avatar
    just checked this morning, and it looks like Kies 3 has an update, and now my sync tab is back! Buggy on first sync though, lots of conflicts between phone and calendar, but I can sort that out.
    12-04-2013 12:54 PM
  23. LAsports's Avatar
    Wow today must be my day. I received my Quicken 2014 update that resolved major issues and a Kies 3 update. Maybe the day to buy a lottery ticket ;-)
    The Evil Doctor likes this.
    12-04-2013 02:38 PM
  24. flybyy's Avatar
    just checked this morning, and it looks like Kies 3 has an update, and now my sync tab is back! Buggy on first sync though, lots of conflicts between phone and calendar, but I can sort that out.
    YES YES YES... couple of double ups... but that was it... it's back.. thanks everyone for the info!
    The Evil Doctor likes this.
    12-04-2013 08:19 PM
  25. Graham Rutledge's Avatar
    I have updated both Kies and firmware again.

    However sync returns error notice and cannot continue. I have tried just contacts and tasks which doubled up my calender entries.

    So how do you edit contacts and diary entries on S4 through the Kies software on pc?

    There is no button to bring up contacts, it used to be there didn't it? Or am I going mad?
    12-05-2013 05:28 AM
176 12345 ...

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