12-16-2013 08:04 AM
45 12
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  1. Shanicenicolle's Avatar
    Sorry, I wasn't trying to be rude or anything. I'm just saying they simply don't have the update on hand. And even if they did, I'm almost positive they would need the carriers consent.
    If it's available on Kies they can

    Sent from my SPH-L720 using AC Forums mobile app
    11-14-2013 09:51 AM
  2. ajl's Avatar
    If it's available on Kies they can

    Sent from my SPH-L720 using AC Forums mobile app
    They'll still tell you to do it yourself. Why should they waste an hour or two of their time because you're lazy?
    11-14-2013 09:53 AM
  3. STARGATE's Avatar
    They'll still tell you to do it yourself. Why should they waste an hour or two of their time because you're lazy?
    Ok, I just called best buy and talked to one of the Samsung guys in there. He assures me he's able to install the 4.3 update to GS4 if I go there.

    I already have the update, I just wanted to know what the deal was.

    I guess we'll need to hear from someone that had done this.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    11-14-2013 10:14 AM
  4. Shanicenicolle's Avatar
    They'll still tell you to do it yourself. Why should they waste an hour or two of their time because you're lazy?
    More like 15 minutes. And because that's their job. When I worked there I had no problem helping do things like this. Don't speak for other peoplem

    Sent from my SPH-L720 using AC Forums mobile app
    STSVA and STARGATE like this.
    11-14-2013 11:03 AM
  5. ajl's Avatar
    Ok, I just called best buy and talked to one of the Samsung guys in there. He assures me he's able to install the 4.3 update to GS4 if I go there.

    I already have the update, I just wanted to know what the deal was.

    I guess we'll need to hear from someone that had done this.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    This was starting to eat me alive, I just called my local Best Buy and asked, they said all they can help with is setting up and reconfiguring my phone to my liking. I pretended I hadn't got the update yet, and they said they couldn't help, and that I needed to call AT&T.

    Maybe it's just different for different stores? Although I doubt it, that's all I can think of.
    11-14-2013 11:29 AM
  6. Shanicenicolle's Avatar
    This was starting to eat me alive, I just called my local Best Buy and asked, they said all they can help with is setting up and reconfiguring my phone to my liking. I pretended I hadn't got the update yet, and they said they couldn't help, and that I needed to call AT&T.

    Maybe it's just different for different stores? Although I doubt it, that's all I can think of.
    Is the update out for att? Because that would be a factor. Stargate has sprint and the update is already available.

    Sent from my SPH-L720 using AC Forums mobile app
    STARGATE likes this.
    11-14-2013 12:06 PM
  7. speed13's Avatar
    There is no update available for AT&T yet should be available sometime this month

    Sent from my Galaxy S4 White - using Tapatalk
    11-14-2013 12:23 PM
  8. speed13's Avatar
    There is no update available for AT&T yet should be available sometime this month

    Sent from my Galaxy S4 White - using Tapatalk
    Sorry my bad I just checked and it's available to download over the wifi recommend.

    Sent from my Galaxy S4 White - using Tapatalk
    11-14-2013 12:26 PM
  9. ajl's Avatar
    Is the update out for att? Because that would be a factor. Stargate has sprint and the update is already available.

    Sent from my SPH-L720 using AC Forums mobile app
    I'm not sure. Not running stock.
    11-14-2013 12:48 PM
  10. STARGATE's Avatar
    This was starting to eat me alive, I just called my local Best Buy and asked, they said all they can help with is setting up and reconfiguring my phone to my liking. I pretended I hadn't got the update yet, and they said they couldn't help, and that I needed to call AT&T.

    Maybe it's just different for different stores? Although I doubt it, that's all I can think of.
    I guess it depends on the person, if they like helping people like Shanice mentioned, then they will. If they don't like helping then they won't.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    Shanicenicolle likes this.
    11-14-2013 01:25 PM
  11. shdw493's Avatar
    I had to do this about 7 times before it actually downloaded.
    11-14-2013 01:29 PM
  12. ajl's Avatar
    I guess it depends on the person, if they like helping people like Shanice mentioned, then they will. If they don't like helping then they won't.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    Didn't think this was the case until reading what you said. I'll be dropping by Best Buy in the next day or two to pick up a G2. I'll ask them in person, then.

    Great to hear your guys' feedback though, haha. You learn something new everyday right?
    STARGATE likes this.
    11-14-2013 04:44 PM
  13. maverick96's Avatar
    There is no update available for AT&T yet should be available sometime this month

    Sent from my Galaxy S4 White - using Tapatalk
    Its available now

    Sent from my Nexus 5 using Tapatalk
    11-14-2013 05:51 PM
  14. Gabe622's Avatar
    How do you record in slow motion?

    Posted via Android Central App
    11-14-2013 06:15 PM
  15. Rashawn29's Avatar
    How do you record in slow motion?

    Posted via Android Central App
    Hit settings icon with the arrow pointing down button below the dual shot icon, then it will be the second from the bottom.

    Sent from my Galaxy S4 via Android Central App
    Cowboy8467 likes this.
    11-14-2013 06:51 PM
  16. Dickey68's Avatar
    I was at best buy today and they didn't even know how to do a real factory reset. I think I'm kicking myself in the a$$ for buying my phone there and there insurance. But 250 bucks weather you break it or lose it doesn't sound fair either. And that's what Sprint wants.

    Posted via Android Central App
    11-14-2013 11:35 PM
  17. Shanicenicolle's Avatar
    I was at best buy today and they didn't even know how to do a real factory reset. I think I'm kicking myself in the a$$ for buying my phone there and there insurance. But 250 bucks weather you break it or lose it doesn't sound fair either. And that's what Sprint wants.

    Posted via Android Central App
    Best buy doesn't cover lost or stolen tho

    Sent from my SPH-L720 using AC Forums mobile app
    STARGATE likes this.
    11-15-2013 05:00 AM
  18. STARGATE's Avatar
    How do you record in slow motion?

    Posted via Android Central App
    Hit settings icon with the arrow pointing down button below the dual shot icon, then it will be the second from the bottom.

    Sent from my Galaxy S4 via Android Central App
    This ^^^
    :thumbup:

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    11-15-2013 05:00 AM
  19. STARGATE's Avatar
    Best buy doesn't cover lost or stolen tho

    Sent from my SPH-L720 using AC Forums mobile app
    Unfortunately that's true! :banghead::banghead:

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    11-15-2013 05:01 AM
  20. STARGATE's Avatar
    There's a new MK2 update for the Sprint GS4.
    Android version stays on 4.3.
    jelly bean 4.3-1387202645519.jpg

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    12-16-2013 08:04 AM
45 12

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