1. adamcronin's Avatar

    I have the Samsung Galaxy S4, whilst I have had the various issues that everyone else has had. Today the phone has provided me with another one. Everytime I try to add a contact, the phone freezes, then a black screen followed by an error message which states that "contacts has stopped working".
    Has anyone else had this? What should I do?

    11-22-2013 02:01 PM
  2. SpookDroid's Avatar
    Try clearing the Cache for the Contacts app in the Application Manager. You could also try to delete data, but that would mean you'd lose any contacts stored in your phone (if your contacts are stored in your Google account...and they SHOULD be... it would delete the data and then force it to re-sync, so you're better of doing this while on WiFi).
    BIGTubers and adamcronin like this.
    11-22-2013 02:07 PM
  3. adamcronin's Avatar
    Just to say thank you! It worked a treat!!!!!
    11-22-2013 03:16 PM
  4. SpookDroid's Avatar
    One is glad to be of assistance - Andrew Martin (From Bicentennial Man).

    Usually when an app starts acting weird, a cache clear will most likely help fix that.
    dm3ready likes this.
    11-22-2013 03:30 PM
  5. BIGTubers's Avatar
    Thanks for posting the delete workaround, worked for me too.
    12-24-2013 12:43 PM
  6. Lee Otterholt's Avatar
    Thanks for posting the delete workaround, worked for me too.
    - - - Updated - - -

    I cleared the cache but it did not help. What next?
    Sarah Antonic likes this.
    04-03-2014 06:24 PM

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