1. doomguts's Avatar
    Just did the update and everything seems fine (except now I no longer have the data button in my notification panel which is very frustrating) but when I click the phone icon on the home screen to make a call, the app shuts down automatically and I get the error message "Unfortunately, Contacts has stopped". So can't make calls. This needs to be fixed asap. Please help!
    12-03-2013 08:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you just updated the system, it's worth clearing the system cache partition using these instructions: Reset: Samsung Galaxy S 4 | T-Mobile Support. Follow the directions for "Wipe Cache Partition." No personal data will be lost. There might be some leftover system data from the prior OS version that's causing some general goofiness.
    12-03-2013 09:55 PM
  3. cd247's Avatar
    My wife and I are having the same issue. I followed the instructions above and it didn't help.

    Posted via Android Central App
    12-03-2013 10:12 PM
  4. B. Diddy's Avatar
    Ugh. Samsung has been having some real problems recently with updates, most notably with the 4.3 update for the S4. If you'll recall, they suspended the rollout due to problems that the update was causing. I read that they just restarted the rollout--did you update in the past 1-2 days, or a few weeks ago?
    12-03-2013 10:18 PM
  5. doomguts's Avatar
    cache wipe complete
    Pressed "enter" on reboot system now
    Then the android in the middle of the screen said error
    Phone rebooted

    Still having the same issue
    12-03-2013 10:25 PM
  6. doomguts's Avatar
    Ugh. Samsung has been having some real problems recently with updates, most notably with the 4.3 update for the S4. If you'll recall, they suspended the rollout due to problems that the update was causing. I read that they just restarted the rollout--did you update in the past 1-2 days, or a few weeks ago?
    Yes, I just performed the update tonight
    12-03-2013 10:28 PM
  7. B. Diddy's Avatar
    Grrr. You could contact Samsung support, but who knows how long that might take. It might be best to downgrade back to 4.2.2, and wait for Samsung to sort out their issues. Read through this thread, where Golfdriver97, another Ambassador, describes the process.

    http://forums.androidcentral.com/gen...ml#post3289634
    doomguts likes this.
    12-03-2013 10:31 PM
  8. JLTEEXO's Avatar
    Do you use google to sync all your contacts? 'Cause i think the issue comes from google account.. this happen to me before and I had to remove my google account in the setting and sign back in again and it worked! As for the data button, well they took it off.. -.-"

    Posted via Android Central App - SAMSUNG GALAXY S4
    Golfdriver97 likes this.
    12-03-2013 10:41 PM
  9. Golfdriver97's Avatar
    12-03-2013 10:45 PM
  10. B. Diddy's Avatar
    That's an interesting thought. Worth a try!
    12-03-2013 10:45 PM
  11. cd247's Avatar
    We a few days ago.


    I cleared the cache.

    I've removed restarted and re-added my Google account. Still having contact issue. I can see any other non-Google contact in my phone.

    Posted via Android Central App
    12-04-2013 12:43 AM
  12. doomguts's Avatar
    Do you use google to sync all your contacts? 'Cause i think the issue comes from google account.. this happen to me before and I had to remove my google account in the setting and sign back in again and it worked! As for the data button, well they took it off.. -.-"

    Posted via Android Central App - SAMSUNG GALAXY S4
    I removed my google account, rebooted, re added my google account, rebooted and STILL same problem
    12-04-2013 05:19 PM
  13. Fabian F's Avatar
    I'm getting 'Unfortunately, google+ has stopped' after I delete a file from My Files and from my Gallery.

    Posted via Android Central App
    12-04-2013 07:23 PM
  14. cd247's Avatar
    Well unfortunately I decided to master reset, using the power, up volume and home screen during boot up. It's been about 12hrs & my contacts are working perfectly. Not one crash

    Posted via Android Central App
    12-06-2013 12:22 AM
  15. patricia bandong's Avatar
    Just did the update and everything seems fine (except now I no longer have the data button in my notification panel which is very frustrating) but when I click the phone icon on the home screen to make a call, the app shuts down automatically and I get the error message "Unfortunately, Contacts has stopped". So can't make calls. This needs to be fixed asap. Please help!
    01-05-2014 06:55 AM
  16. patricia bandong's Avatar
    Help me for this problem pls
    01-05-2014 07:00 AM
  17. Kable Btz III's Avatar
    Backup your data in samsung KIES or elsewhere depending on what you want to keep and do a factory Data reset.

    App --> Settings > Accounts TAB ---> Backup and reset ---> Reset phone.
    Seems like the only way.
    01-05-2014 01:35 PM
  18. Katalia_marie's Avatar
    I have a samsung galaxy s3 and I get themessage unfortunately contacts have stopped and usually I do a factory reset but then two days later it says the same thing. This is a brand new phone and I'm tired of doing factory resets please help me find a solution
    04-13-2014 11:30 AM

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