1. gm55's Avatar
    I got a Samsung S4 I-9505 as a gift about 3 months ago.
    It was working fine and as of a couple of hours ago, out of the blue, a message keeps appearing "The Start TouchWiz stopped" and nothing is working.
    I can only access the opening screen and nothing else.
    Please, anyone????
    12-05-2013 01:55 PM
  2. Eclipse2K's Avatar
    You can't access the home pages it'll close immediately? I can't find the thread for clearing the cache from hboot so I'll ask one of my fellow Ambassadors for help there.

    Sent from my XT1080 using Tapatalk
    gm55 likes this.
    12-05-2013 02:15 PM
  3. gm55's Avatar
    Exactly.
    I can see my personal "second" page with the icons but they are frozen.
    Do not respond to touch.
    And no access to menu.
    12-05-2013 02:18 PM
  4. Eclipse2K's Avatar
    Exactly.
    I can see my personal "second" page with the icons but they are frozen.
    Do not respond to touch.
    And no access to menu.
    Okay, check out the second post in this thread. Its written by a former Ambassador (DroidXCon) and should help you.

    http://forums.androidcentral.com/ver...ing-cache.html

    Let us know if that helps.

    Sent from my XT1080 using Tapatalk
    12-05-2013 02:23 PM
  5. B. Diddy's Avatar
    Follow these instructions to Wipe the Cache Partition: Reset: Samsung Galaxy S 4 | T-Mobile Support

    Clearing out temporary system data can sometimes clear the cobwebs and make things run more smoothly. No personal data will be lost.
    Eclipse2K likes this.
    12-05-2013 04:17 PM

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