1. cerissa33's Avatar
    Hey everyone! Im new to this and wanted to know if there is anyway I can retrieve my information off of my cracked screen phone?! My phone works! I can hear incoming calls, notifications, etc. BUT screen is BLACK. Cannot see anything! I downloaded KIES to my laptop to try and do it that way but unfortunately I remembered I swipe locked my phone beforehand and KIES says I need to unlock it before I can get anything. UGH! Not sure what to do at this point! Super devastated and scared! Anything will help. Thanks!!
    12-05-2013 10:51 PM
  2. UJ95x's Avatar
    Hey everyone! Im new to this and wanted to know if there is anyway I can retrieve my information off of my cracked screen phone?! My phone works! I can hear incoming calls, notifications, etc. BUT screen is BLACK. Cannot see anything! I downloaded KIES to my laptop to try and do it that way but unfortunately I remembered I swipe locked my phone beforehand and KIES says I need to unlock it before I can get anything. UGH! Not sure what to do at this point! Super devastated and scared! Anything will help. Thanks!!
    Welcome to Android Central
    When you plug in your phone does it open a window saying you can view files? When I plug mine in it allows the transfer of data/files. It should be in "My Computer" but I'm not sure if it will work with a locked phone
    12-05-2013 11:42 PM
  3. cerissa33's Avatar
    Yeah I tried that to and no files appear. I usually don't lock my phone and this time I did. Go figure!
    12-06-2013 04:36 AM

Similar Threads

  1. lock button restarts my phone?
    By tc92 in forum Other ZTE Android Phones
    Replies: 4
    Last Post: 01-27-2015, 11:24 PM
  2. Display Picture Full Screen
    By Ezekiel Barbirolli in forum Google Nexus 5
    Replies: 19
    Last Post: 12-17-2013, 11:00 AM
  3. Updated to android 4.3 Now I get no reception.
    By Silvie Monk in forum Sprint Galaxy S III
    Replies: 8
    Last Post: 12-08-2013, 09:12 PM
  4. HTC One Google Edition - I really need the stock recovery image....
    By aaka3207 in forum HTC One Rooting, ROMs & Hacks
    Replies: 2
    Last Post: 12-07-2013, 02:45 AM
  5. No Longer able to play Youtube Videos
    By tigerpierre in forum AT&T ATRIX
    Replies: 2
    Last Post: 12-06-2013, 07:07 PM
LINK TO POST COPIED TO CLIPBOARD