1. bluejean46514's Avatar
    Hey, i'm older, this galaxy s4 is my first smartphone. I had an "update" from android, and after I updated, I could no longer add new contacts to my contact list. Mentioned this at a party, some guy who said he knew how to fix that, took my phone, and I saw him clicking on the "force stop" and I asked him, "are you SURE you should do that?"
    and he replied, "oh yes, yes, I do this all the time to my son's phone"
    and i'm not sure what all else he did,
    but now
    my "call" icon and my contacts are gone. Can't dial the phone. no, it's not in the "play store".
    So I ran to sprint store, they had not seen a missing stock dialer before.

    and they did locate the file for the stock dialer, but could not reinstall it. They randomly chose some dialer from the play store, and installed that one, but, it's terrible, covered with ads, no features at all.
    And my contact list is now all jumbled together, (but, luckily, IS still there, but now, all 500 emails are now jumbled in with phone numbers, it's a nightmare).

    They said, i'll probably have to wipe phone, and go to factory defaults, and lose Everything in the phone.
    What would YOU do, if this was your phone, would you wipe it out, to get stock dialer and contact format back?

    (If so, please be Very specific, cuz I am older, don't know all the lingo) It is a stock, store-bought phone, not rooted.

    ANYONE HERE know how to back up my Polaris documents in case my phone DOES have to be wiped out?

    WHICH PLAY STORE DIALER IS BEST ONE, in case I decide to NOT wipe out my phone..

    WHICH BACK UP PLAN OR APP is best one ?? in case I decide I will just back up what I can, and wipe phone out.

    and yes, yes, I've learned my lesson, don't let guys at parties mess with my phone....ha.
    12-08-2013 10:39 AM
  2. DS1331's Avatar
    Tell that guy he totaled your phone and make him buy you a new one

    Q10, HTC One, Nexus 7, Moto X
    bluejean46514 likes this.
    12-08-2013 10:45 AM
  3. cachun402's Avatar
    Sorry to hear that. Whoever the guy is was a total ***** but the only thing I can think of is to do a hard reset on your phone that would delete everything you on there and make like brand new just make sure you have an sd card or back up all your pictures

    Posted via Android Central App
    bluejean46514 likes this.
    12-08-2013 12:51 PM
  4. Dave-in-Decatur's Avatar
    If you haven't done the factory/hard reset yet, you might try this first: It shouldn't really be possible to uninstall the stock dialer app (Phone), no matter how skillful the Nimrod at the party was. It should only be possible to turn it off (disable it), and that's easy to undo (though perhaps not easy enough for the other Nimrods at the Sprint store). From the Home screen, tap the Menu button, then Settings, then the More tab, then Application manager. Scroll the column headings at the top toward the right, past Running and All to Turned off. Look to see if Phone is in that Turned off list, and if it is, just tap it and then tap the Turn on button. If that's what happened, this will fix it easily.
    Snodles, DS1331 and emad1995 like this.
    12-09-2013 12:10 PM
  5. Snodles's Avatar
    Great thanks so much.... quick easy fix without having to restore phone. :-) we have been trying to suss this since my little man seemed to have deleted this October last year.
    03-02-2014 06:06 PM
  6. Kia Jalali's Avatar
    Thank you <3
    05-09-2014 01:30 PM
  7. Patrick Palmer's Avatar
    You can download many replacement android play store...just do a search for one that best suits you'd needs. It should replace your native dialer.
    05-13-2014 06:20 PM
  8. Acworth Storage's Avatar
    Thank you!!!
    06-25-2014 10:44 AM
  9. Cindy Cappolla-Lois's Avatar
    Hello I finally figured out how to fix this problem. Go to settings then to more on the top right and then click the app manager . There is a menu on the top that says downloaded, running, all... If you look through the list of each one of those categories you will find the dialer. Once you see it go to the very bottom left of the phone next to the home button and click the shadow menu button. It will say Reset application preferences. Click that and it should restore to home screen some where. I hope this helps
    08-02-2014 08:50 AM
  10. Mohamad Labban's Avatar
    You are the best CINDY... thak you soooo much
    11-30-2014 07:01 AM
  11. cageyeuclid's Avatar
    Brill Fix by Dave-
    The trend has no "Turned Off" but the Phone and Contacts Icons can be found under "All"
    Re: Samsung Galaxy trend
    The Contacts Icon must be enabled before the Phone icon will enable itself
    01-26-2015 05:12 PM
  12. anoop kumar goyal's Avatar
    Hello Frnd
    you can take this from another MIUI user. this is "Contacts and Dialer" system app. and install it at your end. you will get again caller icon
    11-03-2015 01:02 AM
  13. wittywizard's Avatar
    in my case the app had got deleted and disabled

    this is what worked for me:
    settings> installed apps > all > more > reset app preferences

    now I am able to save contacts again. Hope this helps to all users facing this issue/
    04-03-2016 03:56 PM
  14. Chitz201's Avatar
    I also have the same problem on my Cherry Mobile Infinix Pure. Just got fixed it yesterday. Good thing that I already backed up my system before it happened. I have a stock app and its components .odex file. Just download it here.


    1. Download the "Priv-app" here https://www.facebook.com/groups/Free...8669731564845/.
    2. Extract it.
    3. Copy "Dialer.apk and Dialer.odex File.
    4. Paste it in \system\priv-app on your android phone.
    5. Press and hold Dialer.apk and click properties.
    6. Uncheck all boxes except read only.
    7. Click OK and Reboot.

    Thatsss alll. Hope it might help you.
    09-06-2016 07:09 PM

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