1. ck5000's Avatar
    Hi all,
    I'm new to the forum and I hope you can help me with my issue.
    During the last week I've been having some sound problems. Suddenly the sound disappears for 2-3 seconds during phonecalls, and sometimes the other person can't hear me neither during this period. In a 5 minute call this usually happens around 2-3 times.
    I have not experienced the same problem while listening to music etc, and I don't see any change in the signal strength when it happens.
    Any clues how to solve this, or isolate the problem further?

    Thank you

    Best regards,
    12-28-2013 03:09 PM
  2. ck5000's Avatar
    Update: I've tried making calls with Viber, the problem doesn't occur here.
    I originally wrote that sometimes the person who I'm talking to cannot here me either. This is false, the other person can hear me clearly while I cannot hear them at all.
    Any suggestions?

    Thank you

    EDIT: If I use the speaker for my calls it also happens (during normal phonecalls).
    12-29-2013 02:09 PM

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