1. Rory Galloway's Avatar
    Please help... My double twist on Galaxy s4 no longer recognises my music. It's greyed out as "other" in the device usage diagram.
    All my playlists have disappeared as well.

    I have tried restarting the device, resetting the library, uninstalling doubletwist all to no avail. Just keep getting database errors. The music is all there.

    One weird thing. When I uninstall it I can see the music again. Then when I change storage from phone to card (the latter is where all the music is), then everything disappears again!
    12-29-2013 02:40 PM
  2. STSVA's Avatar
    Please help... My double twist on Galaxy s4 no longer recognises my music. It's greyed out as "other" in the device usage diagram.
    All my playlists have disappeared as well.

    I have tried restarting the device, resetting the library, uninstalling doubletwist all to no avail. Just keep getting database errors. The music is all there.

    One weird thing. When I uninstall it I can see the music again. Then when I change storage from phone to card (the latter is where all the music is), then everything disappears again!
    Sounds like an SD card issue of some kind. Are you able to see the music files, playlists, etc., on the SD card using a file browser app?
    12-29-2013 03:38 PM
  3. Rory Galloway's Avatar
    Yes I can see all the files in windows explorer.
    I have just read somewhere about problems when switching from airsync to USBsync, which was necessary due to wifi issues. Could this be the cause of the problem?

    Thanks.
    12-29-2013 04:50 PM

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