10-09-2017 11:10 PM
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  1. kach474's Avatar
    Why does this show up in the lock screen menu for all lock screen options except for pin pattern and password? I have a screen shot but don't know how to post it from a phone. I cleared the storage credentials and it fixed it but why does this happen? Also any problems with clearing the storage credentials?

    Posted via Android Central App
    01-19-2014 04:32 AM
  2. Golfdriver97's Avatar
    Either the 3 dot menu at the top, or when you tap the + next to the post line, then tap the 3 dot menu. Add picture should be in there.
    01-19-2014 10:15 AM
  3. kach474's Avatar
    01-20-2014 01:33 AM
  4. kach474's Avatar
    Also getting this. Don't know if it's related. Turned off by administrator,  encryption policy, or credential storage.-screenshot_2014-01-20-01-34-48-1.png
    01-20-2014 01:36 AM
  5. Nurocyon's Avatar
    Go Settings > More > Security and scroll down. There should be heading called "Device administration"
    If there is any checked boxes, you should be able to uncheck them and remove the PIN lock after that.
    01-20-2014 07:35 AM
  6. kach474's Avatar
    No administrators are checked. The first screenshot was fixed by clearing the certificates.

    The greyed or lock screen favorite apps is still greyed out (2nd screenshot)

    Posted via Android Central App
    01-20-2014 06:31 PM
  7. UJ95x's Avatar
    You need to have multiple widgets selected


    Sent from my SGH-M919 using AC Forums mobile app
    Attached Thumbnails Turned off by administrator,  encryption policy, or credential storage.-1390261531542.jpg  
    01-20-2014 06:45 PM
  8. kach474's Avatar
    Got it. I'm a moron. I had a pin set. That only works with no security or swipe. Thanks to all

    Posted via Android Central App
    01-20-2014 08:12 PM
  9. UJ95x's Avatar
    Got it. I'm a moron. I had a pin set. That only works with no security or swipe. Thanks to all

    Posted via Android Central App
    Right. That too, glad you got it to work

    Posted via Android Central App
    01-20-2014 08:16 PM
  10. parthiban1's Avatar
    Hi Try this.. Go to Settings > More > Security > Clear Credentials it will work. Thanks...
    Devin_1231 and catcat36 like this.
    03-20-2015 04:11 PM
  11. jrolle12's Avatar
    I'm having the same problem except I'm not given the opportunity to clear credentials. What should I do?
    03-22-2015 10:48 AM
  12. Claudettejones78's Avatar
    Help
    Click image for larger version. 

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    05-14-2015 12:41 AM
  13. Gina Haynes's Avatar
    I don't have all those options either...just high security ..please help
    05-31-2015 04:48 PM
  14. JSinbad's Avatar
    I have the same issue, can anyone help?
    06-12-2015 12:33 PM
  15. Adrianto Sidharta's Avatar
    Setting > More > Security > Encrypt Device > Set screen lock type
    06-20-2015 09:20 AM
  16. J Mani Murugan's Avatar
    Click image for larger version. 

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ID:	101463
    06-24-2015 09:11 PM
  17. Kyohei Tachibana's Avatar
    Bro!! it made my day!!! everything works now!! Thanks man!!
    07-02-2015 12:29 AM
  18. valeria espinoza's Avatar
    How would i do it. Because i have the note 4 & the same thing happened to me.
    07-04-2015 06:24 AM
  19. Jagdish Dubey's Avatar
    Clear credential storage did the trick of removing pattern lock

    Thanks a lot
    09-01-2015 08:31 AM
  20. Devin_1231's Avatar
    Thank you very very much
    10-28-2015 06:50 AM
  21. a3jensen's Avatar
    Thank you very much! This worked!
    11-11-2015 07:22 PM
  22. olvera_yvonne's Avatar
    Click image for larger version. 

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Views:	70 
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ID:	101463
    11-23-2015 12:54 PM
  23. murrali's Avatar
    I have seen answers to the missing SWYPE LOCK SCREEN for many phone..BUt for the GALAXY S6 running Lollipop..Please help with a solution

    No "more" in settings.

    thanks
    12-11-2015 09:09 PM
  24. Jim Scott1's Avatar
    Today I again had to reset my credentials on my S6 so I could select None for security lock, as follows:
    1. Settings
    2. Lock screem and security
    3. Other security settings
    4. select "Clear credentials"
    5 Go back to screen type and then choose the new security setting, i.e. None, fingerprint, swipe, pin, etc.
    01-17-2016 12:00 PM
  25. catcat36's Avatar
    You are awesome! Been trying to do this for a long time!

    Posted via the Android Central App
    03-28-2016 10:54 PM
29 12

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