1. YuyoLocs13's Avatar
    Ok so about a month ago my samsung galaxy s4 started to delete my pictures out of no where. Until it finally deleted all of them. I restored my phone thinking that was going to help but made it worse now I can't save pictures cause when I take a picture it just says that no pictures have been detected or something. Then the google store stopped working also it gave me a error 491 and I also can't download stuff from the internet anymore please help (
    01-31-2014 12:23 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Whoa, that doesn't sound good. Try wiping the system cache partition, which won't erase any personal data or settings: Reset: Samsung Galaxy S 4 | T-Mobile Support.

    If that doesn't help, a factory data reset might be in order.
    01-31-2014 04:49 PM
  3. Golfdriver97's Avatar
    That is really weird.... Let us know how the above suggestion works out.

    Sent from my Nexus 5 using AC Forums mobile app
    01-31-2014 04:55 PM

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