1. sharkkeeperjon's Avatar
    Hi, I'm new to Android and I've been having trouble with the system sound on my Samsung Galaxy s4. My system volume randomly turns off so that I don't get any sound from the keyboard, toggle sounds or unlock sounds. If I go into the sound menu, the system sound is all turned on. However when I go to the volume setting the system volume indicator is at 0 and the circle to control system volume is grayed out so I cannot change the volume. I can change the media, ringtone and notifications and those are all working and producing sound.

    So system sound just randomly goes to 0 and I cannot adjust it. Only way to get system sound back up is to restart the phone. I would prefer not to have to restart her phone everytime this happens so if anyone knows how to fix this I would really appreciate it! Thanks!
    02-01-2014 11:13 PM
  2. peter storm's Avatar
    I have just had this problem with my Note 3 and found when Open Mic is active the system sound turns off.

    If you pause Open Mic the system sound returns.

    Hope this helps
    02-02-2014 01:37 AM
  3. Bobanovicz's Avatar
    I have the same issue on my Note 3. What is it "Open Mic"?
    02-06-2014 06:09 PM

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