My new Galaxy S4 is slow, how to know if faulty?

aszahran

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Feb 27, 2014
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I got a new S4 2 weeks ago.
However the device is much slower than I expected.
I am switching from S3 mini, and I can notice the performance is nearly the same!

For example: the game "Despicable me: minion rush" always lags on the opening move, and frequently during the game.
I have lags in other games and some times normal apps like browser.

How to identify if its faulty before going to the support center?
I can not complain about a mobile because some games are slow :D

My phone is a GT-I9500
I tried to run AnTuTu Benchmark and I got 23304 (a worrying below average score).
I still have relatively few apps installed (around 20), most are trusted apps.
 
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Saukrateaz

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Jun 4, 2010
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Re: My new S4 is slow, how to know if faulty?

Reset the device. see if it helps. If not, youve only had it 2 weeks, when in doubt return it/exchange it.
 

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