1. Leigh Baines's Avatar
    Hi I'm hoping someone can help. My s4 has been fine for months until the last few days.

    Now my battery can drop from 70% to 0% in seconds. The phone turns off and won't turn on until in plug it in to the mains. It can happen at any time.

    The phone is not getting hot and has minimal use while I'm at work other than Facebook etc .
    06-02-2014 06:48 PM
  2. SandroidE's Avatar
    Have you tried a different battery?
    How old is the battery?
    Once the phone shuts down and you charge it, what's the percentage displayed?

    Enviado desde mi XT1058 usando Tapatalk 2
    06-02-2014 06:51 PM
  3. Leigh Baines's Avatar
    Battery was fine till a few days ago and phone never shut down without reason. Have attached a picture of last 'drop' in charge.

    Posted via Android Central App
    Attached Thumbnails problem with s4 battery life.-s4-batt.jpg  
    06-02-2014 06:58 PM
  4. Leigh Baines's Avatar
    No to trying a different battery so far.
    Battery came with phone new 2 months ago.
    When on charge goes all the way too 100%

    Posted via Android Central App
    06-02-2014 07:02 PM
  5. Bosbouer's Avatar
    Samsung had a batch of dud batteries supplied. They exchange free of charge. Take it in to a dealer. Easy check, if the battery spins on a flat surface it has swollen and is defective.
    06-02-2014 11:56 PM
  6. Leigh Baines's Avatar
    Thank you all for the words of advice. Battery does indeed spin on a flat surface. Can see slight swelling to compared to another battery.

    Will be visiting my local phone shop in the morning.

    Posted via Android Central App
    06-03-2014 11:14 AM
  7. Leigh Baines's Avatar
    Just an update.

    Took the phone to carphone warehouse and apparently they need to send it to Samsung for 10 days and it will be wiped clear of all data !!

    Not sure why if it's a known battery fault. With this in mind I have purchased a replacement from amazon that arrived overnight for 20.

    Posted via Android Central App
    06-09-2014 12:54 PM

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