1. Atomant2014's Avatar

    Is anyone able to help?

    I am unable to update my Samsung Galaxy 2 to Kitkat.
    It WAS on Kitkat but after a corrupted memory card issue I was forced to reset to factory settings. (Jellybean)

    I've since tried to update to kitkat again via Settings -> About Device -> Software Update -> Update.

    However this only tells me that my phone it up to date.

    Any ideas?
    07-07-2014 05:21 PM
  2. msndrstood's Avatar
    Ate you sure it's on Jellybean? Did Kitkat fully install? A factory reset won't take you back to a previous OS, if you were on Kitkat before the reset, you should be on Kitkat afterwards as well. Can you take a screenshot of your 'about phone' that shows what OS version you're on?
    07-07-2014 06:34 PM
  3. Atomant2014's Avatar
    Hi, thanks for your quick reply.

    I'm on 4.1.2 Jellybean. I made little Jellybeans fly all over my screen

    I was 99% sure I upgraded to Kitkat. There were features in use and layout differences that I no longer have after the factory reset.
    07-07-2014 07:23 PM
  4. Atomant2014's Avatar
    Sorry, my phone is a Galaxy S2, not 4 (I've edited this now)
    07-07-2014 07:42 PM
  5. Atomant2014's Avatar
    I'm actually now beginning to think that I was obviously mistaken and that I never actually had Kitkat.
    Strange.... Thanks for your help though.
    msndrstood likes this.
    07-08-2014 02:52 AM
  6. msndrstood's Avatar
    I don't believe the S2 was on the KitKat upgrade queue, you probably had a Jellybean update, 4.2.1 or 4.2.2 maybe? A screenshot would tell us for sure. 😊
    07-08-2014 08:29 AM
  7. Cliff Tam's Avatar
    I am pretty sure you don't have KitKat on your S2 if you are waiting for Samsung to come out with it.

    I use Slimroms and got KitKat version on my S2. Works like a charm
    08-04-2014 07:19 AM

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