1. CrysAnn Horst's Avatar
    I had it charging all day and was barely using it. (I am at work so I can't use it much). I get home to check my messages for lunch and it was turned off. I try turning it back on, it goes to the Samsung Galaxy s4 page and then shuts off. I figure the battery is dead so I plug it in to FOUR DIFFERENT CHARGERS. Nothing happened. No red light. Nothing. Tested the cords with my Galaxy Tab 3 and the cords work fine. So I get my spare battery which was fully charged and put that battery in it. It turns on, gets to the home screen (FINALLY). Said it had a full battery and then the phone is off again!!

    This phone has NO water damage, or broken anything of any kind. I don't know what to do.
    07-25-2014 03:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! While powered off, try removing your SD card and powering on again. If the SD card got corrupted, it could be causing problems.

    Another thing you could do is to boot into Recovery Mode and wipe the cache partition: Reset: Samsung Galaxy S 4 | T-Mobile Support
    ImperialDoor likes this.
    07-25-2014 03:48 PM
  3. CrysAnn Horst's Avatar
    I tried removing SD card, the phone won't power on at all. It wont boot into recovery mode either. Its just a paperweight at this point. It won't even go to the Samsung Galaxy S4 screen anymore.
    07-25-2014 03:50 PM
  4. B. Diddy's Avatar
    How about the battery contacts inside the phone? Are they clean? Does the battery sit snugly in the slot?
    07-25-2014 04:32 PM
  5. CrysAnn Horst's Avatar
    Contacts look great. None are loose and all are clean. Battery fits snug.
    07-25-2014 04:33 PM
  6. B. Diddy's Avatar
    Hmm, running out of ideas here. You tried pressing and holding the Power button for a good 10-15 seconds?

    Might be time to contact Samsung. Is the phone still under warranty?
    07-25-2014 04:57 PM
  7. CrysAnn Horst's Avatar
    Yes.
    Phone isn't under warranty as it has been over a year. I can send it in and if they decide that I did damage to it myself (even though I know I didn't) they can charge me whatever they feel is necessary to fix it. Looks like I will just have to trash it.
    07-25-2014 05:11 PM

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