1. Katheryn Caras's Avatar
    Why, after updating the AT&T software, keeps freezing. Is this a software or hardware issue going on with the phone.

    Posted via the Android Central App
    10-12-2014 10:58 AM
  2. B. Diddy's Avatar
    First, try booting into Recovery and wiping the cache partition, which won't erase any personal data: Reset: Samsung Galaxy S 4 | T-Mobile Support

    If that doesn't help, then bring your phone in to an AT&T store and see if they can help. If their update caused the problem, then they need to fix it.
    10-13-2014 02:48 AM

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