1. Lucy Davies's Avatar
    I've had this twice now when i watch a video on youtube I turn it horizontally & the screen flashes grey for a split second then I fast forward the video to a certain part & the phone either freezes & restarts itself or if the screen locked itself coz I haven't touched the screen for a while I can't unlock the screen as it doesn't light up so it just restarts. Any idea what's causing this. Everything else on my phone is perfectly fine & doesn't make my S4 restart. Is it a bug in the youtube app?

    My S4 is 6 months old running 4.4.2 kitkat

    Posted via Android Central App
    10-25-2014 07:17 PM
  2. B. Diddy's Avatar
    Have you tried going to the App Manager, selecting YouTube, and Clearing Cache/Data? Or a system cache partition wipe? Reset: Samsung Galaxy S 4 | T-Mobile Support
    10-25-2014 09:19 PM
  3. Lucy Davies's Avatar
    Have you tried going to the App Manager, selecting YouTube, and Clearing Cache/Data? Or a system cache partition wipe? Reset: Samsung Galaxy S 4 | T-Mobile Support
    No haven't tried either of those. Will do one & report back in a few days if it worked or not.

    Posted via Android Central App
    10-25-2014 09:44 PM
  4. Lucy Davies's Avatar
    Went into app manager & cleared the cashe for youtube but it still done it. Although last night there was an update for youtube via the play store so i'm hoping this update will stop this if it's a bug in the app.

    Posted via Android Central App
    10-28-2014 08:15 AM

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