11-26-2014 09:03 PM
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  1. M Hop's Avatar
    M Hop
    Samsung S4: I recently took some videos at a concert and only a few open/play. The ones that won't open are a grey screen with a lightning bolt thingy. When I touch it "Sorry, this video cannot be played" pops up. What is going on with this?
    11-26-2014 03:51 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    If you took the video with the phone, it's likely that the file got corrupted. That could be due to a number of things, but I'd make a wild guess that you saved the videos to the SD card, and it's not a top of the line card.
    11-26-2014 07:02 PM
  3. M Hop's Avatar
    M Hop
    Is there any way to recover these "lost" videos? I'm not techie at all so any help is greatly appreciated. Thanks!
    11-26-2014 09:03 PM
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