1. AC Question's Avatar
    Updated my galaxy s4 to Lollipop. It has started lagging a lot after that. The apps restarted while using. Also, i am unable to access knox. it is asking for an update, but it is not getting updated. Also, i am not able to find out, how to re install the new firmware without affecting my files in knox. Help!!!
    03-09-2015 07:20 AM
  2. srkmagnus's Avatar
    Updated my galaxy s4 to Lollipop. It has started lagging a lot after that. The apps restarted while using. Also, i am unable to access knox. it is asking for an update, but it is not getting updated. Also, i am not able to find out, how to re install the new firmware without affecting my files in knox. Help!!!
    The only way to update the firmware without tripping Knox is to flash a custom ROM if you are already rooted. Even then, there might be certain steps for you to follow to ensure that Knox isn't tripped.

    Otherwise, all other methods will trip it. Regarding your issue, you may need to clear cache through recovery or perform a factory reset (worst case scenario) if the problem doesn't go away.
    Ankit Srivastava6 likes this.
    03-09-2015 11:35 AM
  3. Ankit Srivastava6's Avatar
    The device is not rooted. How can i chek if Knox has tripped or not!! Just for the info, i kept it to get updated for a whole night but the download dint start. it said " Knox updating, dont switch off the device."
    How to clear cache?
    03-09-2015 12:04 PM
  4. Ankit Srivastava6's Avatar
    The device is not rooted. How can i chek if Knox has tripped or not!! Just for the info, i kept it to get updated for a whole night but the download dint start. it said " Knox updating, dont switch off the device."
    How to clear cache?
    03-10-2015 09:19 AM

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