1. sthmanchester's Avatar
    Hi. Yesterday I updated my Galaxy S4 to Lollipop. Among other problems, the main one is that I can not view any new or even ANY old text messages. In the stock messaging app I can see the first few lines of each message, but when I try any look at the full message...nothing...

    Any ideas without performing a factory reset? Many thanks.
    03-30-2015 12:43 PM
  2. itguyjax8430's Avatar
    Hi. Yesterday I updated my Galaxy S4 to Lollipop. Among other problems, the main one is that I can not view any new or even ANY old text messages. In the stock messaging app I can see the first few lines of each message, but when I try any look at the full message...nothing...

    Any ideas without performing a factory reset? Many thanks.
    Try installing another SMS app like Comp SMS or Textra and see if you can read them in those apps

    https://play.google.com/store/apps/d...chompsms&hl=en

    https://play.google.com/store/apps/d...m.textra&hl=en

    If all else fails make a back up of your text and do a factory reset.

    https://play.google.com/store/apps/d...pRestore&hl=en
    03-30-2015 12:57 PM
  3. sthmanchester's Avatar
    Installed Textra and that solved the problem...many thanks!
    03-30-2015 01:09 PM
  4. itguyjax8430's Avatar
    Installed Textra and that solved the problem...many thanks!
    No problem at all.
    03-30-2015 01:25 PM
  5. owais_84's Avatar
    I just upgraded my Galaxy S4 GT-19505 with latest android Lollipop but since then i am unable to view my text msgs. please help me out how to fix this bug.
    04-07-2015 06:26 AM
  6. GadgetGReviews's Avatar
    Hi Just to say I have exactly the same problem, yet yesterday I had been fighting with com.google.process.gapps window every 5 secs.

    Now thank goodness this window isnt coming up, but now I cant view any texts old/new and I cant get into google playstore to try and download another text app; its saying I have no wifi yet it shows its strong signal. So not sure if I still have previous problem issues but I think I need to do a factory reset maybe?

    Loving the new lollipop look however once everything is working again...sigh!

    Thanks in advance
    04-07-2015 11:35 AM
  7. madjr's Avatar
    If you set handouts as your main message source it should work. I have had the same issue and searched the net for answers. But this seems to do the trick, until they fix the problem. Hope it helps for you.
    04-11-2015 07:31 AM
  8. Holly Rundle's Avatar
    I just upgraded my Sony Xperia Z3 and did teh same. Said I had txts but couldnt read them appart from first few lines on lock screen.

    I turnt the notifications off and now txts are showing.

    You would of thought something so simple would be picked up in Lollipop bug testing!
    04-29-2015 07:28 AM
  9. Khizer Abbasi's Avatar
    Helow i cant received any massage for up dating from samsung center for samsung galaxy s4 GT-19515
    08-11-2015 12:34 PM
  10. bellas1's Avatar
    Hi
    I have the same problem viewing texts and texting. Following your advice,I tried to used Textra.
    So part of the problem was solved. I can see messages and I can text. But I don't receive text messages sent to me.

    Any idea how can I solve this?

    Thanks
    08-17-2015 03:12 PM

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