1. AC Question's Avatar
    When trying to play videos in knox after update they will not play. It shows a video icon but not the actual videos. Pictures are still fine.
    04-25-2015 11:11 AM
  2. Rukbat's Avatar
    Knox is an app - how are you storing pictures in it?
    04-25-2015 06:34 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Two things to try:

    1. Go to Settings>Developer Options, and look for the NuPlayer/AwesomePlayer option (if present). Try switching to whichever one wasn't selected. If you don't see Developer Options, then go to Settings>About Phone, and tap Build Number 7 times.

    2. If that doesn't help, try wiping the cache partition, which can be helpful after major system updates: http://support.t-mobile.com/docs/DOC-5744
    04-25-2015 06:52 PM

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