11-11-2016 12:30 PM
67 123
  1. KandyKelly's Avatar
    Yes! Deactivated the "Increase-ring-volume-when-device-in-pocket" option and it worked. Makes some sense when you think about it. The designed feature turns volume up when it goes in your purse or pocket (how do it know?) and down when it comes out.
    06-19-2015 10:47 AM
  2. ZenSojourner's Avatar
    This has been happening on my S4 for some time, prior to the release of the update (which I ACCIDENTALLY installed this morning, much to my sorrow).

    I, too, thought that perhaps the exceedingly bad placement of volume (exactly opposite the on/off button) was leading to accidental changes to the ring tone volume, but after being extra careful to pay attention when switching the phone off, that doesn't seem to be the case. Its just random, and is totally unrelated to the new version of Android. On MY phone, at least.

    Where is this "increase ring volume when device is in pocket" setting? I'll check that and see if it makes a difference - though right now my phone is in partially dead mode pending factory reset after accidental installation. The phone won't work unless its in speaker mode. Who knows what else it bolluxed up.
    06-19-2015 02:35 PM
  3. Aisling Cox's Avatar
    Im actually going crazy from this. My ringtone keeps getting set to the lowest and my notifications going to earpiercingly loud. I'd also love to know where this setting I can change is as I'm about to go buy a fricken iphone!

    Also, my phone rings for a second, goes quiet for a few seconds, then the ringtone comes back?

    Its so weird and annoying.
    06-22-2015 08:55 PM
  4. RedDawgEsq's Avatar
    Go to Settings-Call-Increase volume in pocket (about half-way down). Clear the check box.
    kanasr likes this.
    06-22-2015 09:29 PM
  5. Pat Burrows's Avatar
    It is happening on my S4 Mini. I have tried numerous reboots and visited numerous forums. I am in Canada using Rogers...They are my next call.
    06-25-2015 09:05 AM
  6. daksun2's Avatar
    I experienced the same thing on my and my wife's S4's. It would happen every day after 1 or 2 phone calls. Did some research. Try unchecking the "increase volume in pocket" option. I did, and haven't had the problem all week. Settings > My Device > Call > Increase Volume in Pocket
    kanasr likes this.
    06-25-2015 05:00 PM
  7. willowtree115's Avatar
    PROBLEM SOLVED!! Some updates of the Android operating system set the default to ON for the INCREASE VOLUME IN POCKET. Even if you have your ringer volume is set at the highest level, with this feature turned on the operating system will DECREASE your ringer volume so that it can turn it up in your pocket. EASY FIX: Deselect this option. Here's how: Go to SETTINGS, then select MY DEVICES. Tap on CALL. Then scroll down to INCREASE VOLUME IN POCKET and deselect it. PROBLEM SOLVED!
    kanasr likes this.
    06-29-2015 10:56 PM
  8. David Parsons2's Avatar
    I have had this problem of the ringtone reducing volume after calls so will try turning off increase volume in pocket ty for the idea have been pulling my hair out with this problem.
    07-12-2015 04:25 PM
  9. extraclass's Avatar
    I have been having a similar problem and found a working solution. I installed an App "Volume Locker". If you change the volume you have to verify that you want to make the change with an on screen pop up! If you do not verify that you want the change it reverts back to the default or last verified setting. It works for me!
    kanasr likes this.
    07-12-2015 07:59 PM
  10. Darrel Moats's Avatar
    Same here! getting old, missing calls and notifications a lot!
    07-16-2015 04:01 AM
  11. teejg349's Avatar
    PROBLEM SOLVED, see post 32


    My number one reason why I don't like Lollipop is because it is trying to look like iPhone.
    2. NO OPTION TO KEEP KITKAT BLACK BACKGROUND COLORS and avoid Extensive use of white and/or bright pastel screens. Lollipop pastel print with pastel pages makes everything more difficult to read and consumes more battery. Extreme eyesore at night. Please help us out. GIVE US THE OPTION OF THE KITKAT COLOR SCHEME.
    3. Smaller keyboard keys. Can't read mini symbols within white key due to light gray print. Thanks for that.
    4. 20 Apps running in the background. They do not close when you turn off the phone as they did in Kitkat. When I call text Service to ask why my phone is getting so hot, they tell me to shut down some of my running apps. REALLY! Same as iPhone.
    5. Calendar doesn't display small event icons as in Kitkat, only a dot. Why did you eliminate that feature?
    6. Orange Text Message Send button (with orange print) too close to message board, easy to accidentally send message.
    7. Reduced contact Emojis from square to small circles. How is that better? Oh, I forgot, that's how it is in iPhones.
    8. Floating tools. Advantages do not out weigh disadvantages. Uses valuable screen space. Impossible to press the w, x and y key in contacts, without hitting the plus button.
    9. Removed many popular printed links to tools in favor of icons that must be learned. Such as edit and groups in contacts.
    10. Bluetooth now disconnects and can not reconnect. Must reboot phone or radio. Never happened with Kitkat.
    11. Was very comfortable NOT having temporary phone contacts in my "Contacts" Group. I stored them in a temporary group that I created. Now lollipop WILL NOT allow you to uncheck "Contacts" as a group. Why must you change things just for the sake of changing them? How is that an improvement? If it were the other way around [as in now I can uncheck contacts as a group], that would be an improvement!
    12. Noticeable slower than Kitkat
    13. Time to enter screen unlock reduced from 8 sec. to 2 seconds. FOR WHAT REASON? THIS IS A REAL PAIN IN THE ***. Again I am at a loss for words.
    14. In Kitkat when you press one of your favorite contacts they open to let you choose what you want to do. In the Lollipop down-grade it calls the contact. So what if I wanted to get directions, send a text or something else?
    15. When editing a contacts there used to be a minus sign next to all the phone numbers in the contact so youcan delete them. Now you have to tap on the number to get the minus sign to appear. Another step backwards.
    16. This one may be a little difficult to understand. But if you have used the battery gauge in Kitkat, you will definitely notice the difference. Battery useage app in Lollipop shows percentage of battery used. That's normal, BUT the percentage breakdown no longer adds up to 100% unless you are looking at the chart with 0% left. In Kitkat it showed you the percentage breakdown based on what is currently used. No matter how much is used, the breakdown always added up to 100%. That way you were able to accurately tell that the screen is consuming 50% of the battery without taking out a calculator. EXAMPLE; In Lollipop you look at the chart with 90% left. The percentage of screen useage will probably show 2%. In this case the screen did not use 2% of the battery it used 2% of its estamated total capacity. In KitKat, it shows the percentage each item used of the 10% of battery used.
    17. Ringtone volume defaulting to 10% after receiving a call, even though I have set it to 90%. Now every time I receive a call, I have to go into setting and reset the Ringtone volume. PROBLEM FIXED: had to turn off INCREASE VOLUME IN POCKET. Apparently that doesn't work anymore.

    The longer I have lollipop the more I hate it. If I am unable to find a new Samsung phone with Kitkat, then instead of getting Lollipop, (the iPhone copycat want a be)... I MAY AS WELL GET THE REAL THING, an iPhone. I have seen many people switching from Android to iPhone. I don't know anyone who switched from iPhone to Android. GOOD JOB GOOGLE, YOU JUST HELPED APPLE STOCK GO UP A LITTLE MORE. Keep up the good work
    07-16-2015 10:30 AM
  12. cope49's Avatar
    *** SORRY! Just saw the #32 post and have UNchecked that optioin! Just hope this fixes the problem!! Thanks everyone!

    Have too been having the problem with my Verizon Samsung Galaxy S4 phone and just found this site. Feel a LITTLE better that others are having the same problem but still VERY upset about this problem never being fixed by any of the software "developers". Having got that off my chest, can anyone please tell me where the "Increase ring volume when device in pocket" option can be found? My software is Android 5.0 (lollipop) and, again, my phone is a Samsung Galaxy S4. I've checked in the "Settings", "My Device", "Sound & Notification" and can't seem to find anything in any of these options. I've bounced around in some other settings but again, can't find this "pocket" options anywhere so if someone could please help, I'd appreciate it! Hopefully this will help my problem of ringtone getting automatically turned down until the next great, UNdeveloped software is forced on to us! Thanks anyone for your help!!
    07-16-2015 05:03 PM
  13. extraclass's Avatar
    Go to SETTINGS, MY DEVICE, CALL and scroll down to INCREASE VOLUME IN POCKET. Uncheck the box!
    07-16-2015 07:10 PM
  14. extraclass's Avatar
    You might start a NEW THREAD with your comments about Android 5.1 I agree with most of your comments but after using the new upgrade I like it more! It is hard to see in bright light or outdoors and does need options to change the theme or screen colors! Some new THEMES would be just great!
    07-16-2015 07:15 PM
  15. teejg349's Avatar
    New to Android Central. You are correct I should start a new thread with my comments. Would like to start one, but not sure how to do it. I Will go back and look again. Thanks
    07-19-2015 10:32 AM
  16. Dhazy's Avatar
    *** SOLUTION FOUND !! *** worked for me !!

    I was having the exact same problem... put the phone in my pocket... later take it out... and unknown to me the volume goes down and I start missing calls..

    look under (settings) .... (Call).... (increase volume in pocket) ... UNCHECK this box

    not sure if it was here or under a different website.. but it was explained this way.
    if checked, the phone turns the volume UP when it goes in your pocket... (maybe, hopefully) like it says it will... what it does not say and really does do.. is when you pull it out.. it turns it down...

    uncheck the box and try it.. worked for me, no more missed calls and every time I have looked for the last week volume was up full amount where I keep it !

    Thanks to all who suggested this.. I am back in business !!!

    07-20-2015 09:55 PM
  17. Patricia Wanless's Avatar
    It's on my Gal 4 and is driving me nuts.

    Posted via the Android Central App
    07-21-2015 10:13 AM
  18. DWalrus55's Avatar
    I'm having the same issue. Most frustrating. I miss calls because of the ringtone volume being too low. Have not found any solutions.
    07-23-2015 04:32 PM
  19. abandon's Avatar
    I cannot post links, but search for Volume Control (by Netroken) (formally, Persist Volume Control) on the play store. It might help.
    08-05-2015 07:25 PM
  20. Mzachodin's Avatar
    It is verified and worked for me on galaxy s4 -disable the option of "increase volume in pocket".
    08-06-2015 04:23 AM
  21. NanGD's Avatar
    I can't locate this setting. I have nothing called MY DEVICES. It's a Samsung Galaxy S5, from AT&T.
    Desperate, I'm missing calls. When I press the left-side button, it shows volume at about 10%. I increase to 100%, but it goes down again on its own without my knowing it.

    Posted via the Android Central App
    08-24-2015 06:50 PM
  22. NanGD's Avatar
    My list of Settings also does not include anything called CALL. Thanks to anyone who can find a fix for me.

    Posted via the Android Central App
    08-24-2015 07:00 PM
  23. neverlandmom's Avatar
    I have a Galaxy S5 also and cannot find the "increase volume in pocket" setting anywhere. I am having this same problem and thought I was going crazy. If anyone can figure out how to fix this on S5, please let us know!
    08-28-2015 11:55 AM
  24. kanasr's Avatar
    I have the same problem on my Note 3 - so fare I tried every thing and I can not pinpoint when or why it happens some time i receive a call the phone ring normally the the next call it only vibrate and no sound or the sound very very low and does not come from the big speaker it comes from the ear small speaker , I tried everything except factory reset

    it is very annoying
    08-29-2015 01:16 PM
  25. kanasr's Avatar
    Go to Settings-Call-Increase volume in pocket (about half-way down). Clear the check box.
    this is the solution
    08-29-2015 01:43 PM
67 123

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