1. AC Question's Avatar
    Yesterday I dropped my Samsung Galaxy S4 on concrete. This is not a new occurrence, I always drop it, and there is a case on it as well. However, this time it went to the Android system recovery page. In the drop down menu, the first choice is "reboot system now". When I choose this, it goes to the start up image (Galaxy S4 in white letters against a black background) but then returns to the same menu. I have already taken out my battery for several minutes to no avail. Ideally, I don't won't to have to factory reset.
    05-20-2015 12:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Maybe those regular drops have added up. What happens if you select Wipe Cache Partition instead?
    05-20-2015 12:19 PM
  3. Clara Todd's Avatar
    Same thing- recovery screen,
    05-20-2015 12:32 PM
  4. B. Diddy's Avatar
    Difficult to say. It might have been one drop too many. Perhaps it damaged one of the memory chips or the motherboard.
    Rukbat likes this.
    05-20-2015 01:49 PM
  5. ju10joh's Avatar
    Pull the battery. Then press & hold Volume Down, Home, and Power until it takes you to the Download screen.

    Press Volume Down to restart.
    05-21-2015 05:26 AM

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