1. AC Question's Avatar
    I have a Samsung Galaxy s4 phone, and a Windows 8 laptop, but for some reason when i plug my phone into it, with the original cord, it says it doesn't recognize the device?
    05-26-2015 10:09 PM
  2. UJ95x's Avatar
    Welcome to the forums! Is it the first time you've tried connecting it? You might need to download the drivers for it if that's the case. Here: Download Center: Download Software, Firmware, Drivers & Manuals | Samsung
    05-26-2015 11:51 PM
  3. Pillplo's Avatar
    Check that your USB supports fast data transfer (USB 2.0), because Android would try to connect to a faster one.
    Note that there is alot of issues with Android itself too. Like many other apps running. When you connect to the USB, you get a popup that connecting usb storage would stop many other apps bla bla. So that is a reason too as android does not want to stop some personal apps from working. For this, you can restart the phone. This way this issue would be resolved
    05-27-2015 12:31 AM

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