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  1. Wyo123's Avatar
    First of all thank you for any help.
    This is my wife's phone and we are not tech savy. We aren't positive how or what she did to cause the problem. It is like the screens are over lapped. You can see that there are icons in front or on top of the icons on the desktop.If you swipe a new page slides over the top. The larger phone and message buttons at the bottom of the screen don't work. You have to swipe the screen and find the smaller phone button to make a call. The task bar at the top of the screen that tells you notifications will not clear even if you push clear. It doesn't show all those Icons in the list even. I am going to attach some photos of the problems. If you have a solution please be specific I am not great with all menu options.
    Attached Thumbnails Icon are over lapping can't clear the Icons from the task bar on the top of screen. How can I get this cleared?-galaxy-s4-problem.jpg   Icon are over lapping can't clear the Icons from the task bar on the top of screen. How can I get this cleared?-galaxy-s4-problem-2.jpg  
    06-02-2015 04:39 PM
  2. Javier P's Avatar
    Try something. Change your wallpaper and see what happens.
    06-02-2015 04:57 PM
  3. Wyo123's Avatar
    Thank you so much! It worked. I appreciate your help.
    Javier P likes this.
    06-03-2015 08:34 AM
  4. Javier P's Avatar
    Glad it helped. And welcome to the forums! Most likely someone took an screenshot and used it as wallpaper with all the icons and notifications already there.
    06-03-2015 09:46 AM

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