1. AC Question's Avatar
    My samsung galaxy s4 started to not charge propably it says that it is charging but half of the time it is draining battery when it is turned off does anyone know what the problem is
    07-08-2015 07:50 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried other cables and/or wall charging plugs? Is this happening when plugged into a wall outlet or a computer USB port?

    The battery might also be failing--consider trying a new battery.
    07-08-2015 05:43 PM
  3. noah coolguy's Avatar
    Welcome to Android Central! Have you tried other cables and/or wall charging plugs? Is this happening when plugged into a wall outlet or a computer USB port?

    The battery might also be failing--consider trying a new battery.
    I have tryed all of that but it still wont charge propably
    07-10-2015 04:44 AM
  4. B. Diddy's Avatar
    If a new battery doesn't charge, and you already tried different cables and chargers, then the problem may lie with the hardware--either the microUSB port or the motherboard. Make sure the port is clear of any debris.
    07-10-2015 10:16 AM
  5. noah coolguy's Avatar
    If a new battery doesn't charge, and you already tried different cables and chargers, then the problem may lie with the hardware--either the microUSB port or the motherboard. Make sure the port is clear of any debris.
    Well it seems to charge after i do a cache partition before i charge and it seems to work but it might be lucky everytime
    07-10-2015 03:30 PM
  6. B. Diddy's Avatar
    Does it charge normally if the phone is in Safe Mode? https://support.t-mobile.com/docs/DOC-11724
    07-10-2015 03:34 PM

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