Email Won't Sync Properly
Hi, everyone,
My mother's Samsung Galaxy S4 (bought about six months ago) seems to have an issue with emails not synching properly. She seems to only get emails when she does a manual refresh of her specific email application(s). I've tried fiddling around with it and with the settings, but nothing seems to work. Plus, when she does refresh her app(s) and gets those emails, she gets no notifications (i.e., sounds, etc.); which is odd because her sound profile is set to high and her email notifications are turned on in her settings. She'll get emails on her computer and her phone will not follow suit unless she manually refreshes everything.
She has the latest software updates, hasn't downloaded any weird apps, and everything else on the phone seems to be working fine.
Has anyone ever experienced this? I kept fooling around with the "sync" settings but nothing I did seemed to work. Any help would be appreciated!
Hi, everyone,
My mother's Samsung Galaxy S4 (bought about six months ago) seems to have an issue with emails not synching properly. She seems to only get emails when she does a manual refresh of her specific email application(s). I've tried fiddling around with it and with the settings, but nothing seems to work. Plus, when she does refresh her app(s) and gets those emails, she gets no notifications (i.e., sounds, etc.); which is odd because her sound profile is set to high and her email notifications are turned on in her settings. She'll get emails on her computer and her phone will not follow suit unless she manually refreshes everything.
She has the latest software updates, hasn't downloaded any weird apps, and everything else on the phone seems to be working fine.
Has anyone ever experienced this? I kept fooling around with the "sync" settings but nothing I did seemed to work. Any help would be appreciated!