1. Daniel Pappathopoulos's Avatar
    Samsung Galaxy S4
    Android 4.4.2

    I don't seem to have the ability to put a call on hold or swap calls once a second call waiting call has been answered.

    I've looked up some You Tube videos. It is my understanding on the call screen there is a button for noise reduction and button for extra volume. Once I have a single call engaged a third "hold" button should appear between the noise reduction and extra volume buttons. That hold button would become a swap button once I answer a second call. Again that button is blank. (I do have the ability to answer a second call.

    Is this an Android issue. Any clues how to make this missing button appear?
    07-18-2015 08:42 AM
  2. STARGATE's Avatar
    No issues like when I had my Sprint GS4.
    What's your carrier?
    The same phone has a few software differences per carrier.
    Have you asked your carrier about it?

    Sent From my Gold Platinum Galaxy S6 Edge
    07-18-2015 08:46 AM
  3. Daniel Pappathopoulos's Avatar
    My Carrier is US Cellular.
    I have found the swap button and it's in a different place than the You Tube video I watched. But I still have found no way to put a call on hold.
    I've also found when I have two calls I'm swapping between I can only hang up on both calls. I can't selectively hang up on one only.
    07-30-2015 05:57 PM

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