My boyfriend was given an S4 yesterday from a friend. Everything worked on it so he transfered his stuff over. Woke up this morning for work and it was still fine. He said that he went to check the time on the phone this afternoon and the screen was frozen, so he pulled the battery, put it back in and turned the phone back on. The screen was completely black but still responsive. He doesn't understand what happened because he never dropped it or got it wet. It was just frozen one minute and black after he restarted it.
Could something have become disconnected inside the phone? It was just so random because it was working just fine.
Any help would be appreciated, thank you!
Could something have become disconnected inside the phone? It was just so random because it was working just fine.
Any help would be appreciated, thank you!