LTE drops out..

Saywhen13

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Sep 20, 2015
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LTE drops out and leaves only 4G..on galaxy s4, at&t network. Replaced sim card today, no change. I can change in and out of airplane mode, and on occasion LTE 4G is displayed..but temporarily. Also drops out all together, about 10-15 times a day. Get the circle with the line through it for almost exactly 1 minute, then the bars and 4G symbol are back and things are working fine again.. This problem(s) started a month or 2 after the lollipop update so I'm not sure that that is part of the equation here.. Any suggestions?

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Saywhen13

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Sep 20, 2015
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Yes.. After the tech dept finished the work order on it they suggested that I download the "Mark the spot" app.. I know what that app is and what it's used for.. I don't have a problem with AT&T coverage, I have a problem with my phone losing connectivity a dozen times a day..and no LTE associated with the 4G..

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