1. aim aim's Avatar
    my Samsung s4 lcd is broken but my phone is still responding and tried going to Kies, says connecting and directs me to download smartswitch. I downloaded smartswitch, and tells me that the device is not supported. I badly need my data. anyone please help me !
    10-16-2015 06:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you sure you have the correct version? I believe you need Kies 2.6 for the S4, not Kies 3: Samsung Kies, Free Download Kies 3, Latest PC Suite, Mobile Software, Window 7 PC

    You can also try to recover files by using this technique: http://forums.androidcentral.com/gen...ed-screen.html
    10-17-2015 02:55 AM

Similar Threads

  1. Looking to buy - Got a few questions, can anyone help?
    By xreyuk123 in forum Moto 360 (2015)
    Replies: 12
    Last Post: 10-18-2015, 03:44 PM
  2. How do i set my display setting back to factory?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-16-2015, 07:10 PM
  3. Galaxy S4 Active Won't Charge After Dropping It
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 10-16-2015, 05:45 PM