1. AC Question's Avatar
    I somehow locked my phone. I was playing on it last night, listening to the different voices on the talk back feature. Somehow it locked and keeps saying that it is protected by 360 Security. It also says to double tap, then swipe the screen, but it still will not open. I NEED HELP!!
    12-21-2015 02:18 PM
  2. Javier P's Avatar
    If TalkBack is activated you could try swiping with two fingers and double tap to select the different options.
    12-21-2015 02:58 PM
  3. 360 Security's Avatar
    Hello friend
    This is 360 Security team, thanks for using our product.
    First, we are very sorry for replying you message late and the convenience happened on you.
    As the description you mentioned above, we reply as follows:
    You can disable the 'Talk Back' by click phone’s setting -> choose Accessibility->turn off the color correction/ inversion.
    We Hope the information will be helpful.
    We also noticed you mentioned your phone was blocked, although we do not know what happened on your phone, we hope you can feel free to contact us. If you have any further questions, please let me know.We are always here to be of assistance.
    01-21-2016 09:18 PM
  4. Eebhon's Avatar
    Please help, when I wake up saw my phone is lock and it say's on the screen that protected 360 security lock!
    I'm using this long time ago and it works well with me. now I can't access my phone. I can't even turn it on or tried to connect my phone in the laptop maybe I can access it.. but fail.. it's almost a day now.. ! sucks no phone. please advise.
    02-19-2016 04:03 AM
  5. wickerman068's Avatar
    I installed 360 degree security and it has taken over my phone. I can't perform any function. Every time I press any function icon, some crazy ***** shouts "Protected by 360 degree security, or some other message like click the icon twice, but nothing happens. I cannot power off my phone. This is a major screw up that must be fixed immediately.
    Steve Walker

    08-20-2016 09:36 PM

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