1. dgktk's Avatar
    My samsung galaxy s4 cannot turn on, it keeps staying on the samsung logo page. My screen is locked. Is there any way I can transfer the files from the internal storage of my phone to other device?

    Thank you so much!!!
    01-30-2016 01:52 AM
  2. TwitchyPuppy's Avatar
    Can a computer detect the defective phone?
    01-30-2016 02:04 PM
  3. dgktk's Avatar
    No, the phone usually can only be detected after unlock the screen
    01-30-2016 02:18 PM
  4. dgktk's Avatar
    Is there any way to turn on the phone or detect the files?
    01-31-2016 08:38 AM
  5. dgktk's Avatar
    Do anyone know how can I fix this problem?
    02-08-2016 02:58 AM

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