Videos not playing back on my S4, how can I fix this?

[blue stan]

Videos not playing back on my S4

having recieved a video yesterday i am unable to play it, now none of my videos will play, anyone know how to rectify this?

 

[B. Diddy]

Re: Videos not playing back on my S4

Welcome to Android Central! Others have noted that uninstalling Google+ (or its updates), then reinstalling it, seems to fix the problem.

 

[Shadoww74]

Thanks for the advice that cured the problem

 

[blue stan]

its not worked for me as I tried this before posting as seen this remedy elsewhere.

 

[B. Diddy]

Another possible solution I saw was to Reset All App Preferences (usually by going to the App Manager and tapping Menu), then selecting the video to play again. Hopefully it will ask you to select an app to play the video--select the stock Video or Gallery app.