My S4 Won't Work with my Vodaphone SIM Card

JLBMedia

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Feb 12, 2016
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Hi Guys,
I will try and keep this as short as possible. I am on contract and have had my numbers for years.

I had my S6 Edge stolen. Within 30 mins I went to Vodafone (UK) and got a new sim card - cancelling the one in the S6.
The next day I phoned Vodafone to get the IMEI blocked.

I have an S4 I9505 from before my upgrade (Stock 5.0.1, stock Kernel, UK) Now it gets weird...

My sim card will not work in the phone.
My sim card works in any other phone.
Any sim card works in my phone.

MY SIM WILL NOT WORK IN MY PHONE!

I am no tech newbie, I changed the sim tray a couple of times first thinking it was that. Vodafone gave me 3 different sim cards - nothing.

I was in the Vodafone store for 2 hours last night trying to fix it, there are no bars on my account and the phone isn't blocked or barred. The phone is in good condition.

Tried factory reset and format.

If anyone can help me resolve this issue I will be sincerely grateful. If I cannot fix this great phone - I will be forced to buy a new 4G handset.

I currently have my sim in an old iPhone and am using the S4 for everything else, so I am ready to try anything.

Thanks guys in advance.

JB
 
Last edited by a moderator:

N4Newbie

Trusted Member
Nov 15, 2012
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Did you power off the phone before installing the SIM and/or reboot the phone after installing it?

I have had phones that refuse to recognize a SIM until after reboot.
 

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