1. elainenseth's Avatar
    Please help I have tried everything, I could find that could possibly solve this. I really just want my pictures off this phone. It is in mint condition never been dropped, never got wet.

    Recently it was having trouble charging and we would just wiggle the wire to get it to work.
    03-25-2016 08:26 AM
  2. mhinc's Avatar
    Please help I have tried everything, I could find that could possibly solve this. I really just want my pictures off this phone. It is in mint condition never been dropped, never got wet.

    Recently it was having trouble charging and we would just wiggle the wire to get it to work.
    If that is the case, you can either have it repaired, if that IS the issue, or you could buy a wireless charging back for the S4
    and a wireless charger.



    If you were having problems charging it, could be the charge port and your battery is just simply dead.
    03-25-2016 09:04 AM
  3. elainenseth's Avatar
    I have an external charger and 2 batteries which i fully charged and inserted and phone did not respond or turn on
    03-25-2016 10:34 AM
  4. mhinc's Avatar
    I have an external charger and 2 batteries which i fully charged and inserted and phone did not respond or turn on
    In that case you may want to look at bringing it to your provider and having the phone sent off for repair
    03-26-2016 12:26 AM

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